Tune Failed - DM800 - How to solve??

[piptaps]

All other normal channels are working perfect. But as soon as i go to an HD channel on any satellite i gy this message - Tune failed. What is this and how do i solve it? Box was working fine for 2 days but from today i cant watch any HD channel.

Is it LNB? is it Tuner which is weak? or i need to do some configs inside the box

[opsmonkey]

clone box or gen..?? if its a chinese clone then it maybe the tuner..

[piptaps]

its a clone from China.

Now sky italia HD is working but no sound and glitchy. Sky UK is still ''tune failed''

It cant be LNB because i have 2 dishes. One for sky UK mini dish and motorised. Sky UK official box is not having problems showing HD

Can it possibly be an image issue as well? i have gemini 4.5 patched

[Superman]

Try Niablosat V0.12 Patched BL75

[piptaps]

If i put that image the remote stop working. The only image which is allowing remote to work is gemin 4.5. Now that image is playing up on HD.

[Superman]

Try a in-line amp?

Super

[the rock]

i have the same problem nabilo image but the dreambox is real not a clone
connected to asky dish with quad lnb only have two connections

[piptaps]

is it an image issue? tuner issue? i have now realised that if i move dish to a new satellite i have to chose a normal channel for 5 minutes then go to an hd channel, it will work. if i just move dish straight to an hd channel this message will pop up ''tune fail'' and the box will crush and restar

[piptaps]

I have seen a link with new drivers which they say will fix weak tuner problems.

Where do i put new drivers?

[johny48]

Hi m8 did you find out whare to put the drivers im having the same problemes on HD channels bbc hd works fine though.
cheers johny48

[gam3r]

Am having same problems on a few hd channels on (skysportshd1, discovery etc)...tuner failed sometimes on them :( Nabilo Bh11 here..

[OldSkulRide]

when did you buy this box?
from yaoxin?

[gam3r]

Mines from yaoxin

[johny48]

I just got mine on tuesday from uk site

[piptaps]

BBC hd, ITV hd, Luxe HD and rush HD all work fine. Problem is all sky HD, National geo HD, Channel 4 HD, ESPN HD, a message come ''tune failed'' on all.

[piptaps]

Drivers go here

/lib/modules/2.6.12-5.1-brcmstb-dm800/extra/

[thommo]

id also try making sure you dish is set up exactly, i have a legit 800 and a motorised dish, i experienced this tune failed when i first set my dish and box up, i was out with the dish setup and it would show channels ok but the hd i got the tune failed, a tweak east on the dish via the 800 settings upped the % enough for them to clear.

the % it was at was good enough for standard channels but not hd, tweaking the dish east upped the % enough for them to clear.

id be interested to see what % the guys are getting when trying to view the hd channels there having issues with, id suggest some of the problems people are having isnt box related at all but dish related.

after i got back up and tweaked the dish to get the best signal i could (not just settling for a picture) ive not had any issues of that kind again.

if you clear normal channels at say a minimum of 40% then the hd chans wont show as they need more %.

im not sure of the minimum % snr for the hd chans to show but it isnt the same as your standard deff picture.

ive also said in another thread try an in line amp/booster and also to try reseat the tuner (ive read at least one case of a tuner being reseated fixing one guys issue).

but first and foremost i would get the % as high as you can dish wise and see what happens, if its still no joy then amp/boost it and see what happens.

[dctyper]

my hd get 72% but are glitchy, but a working hd channel is 71% so im not sure what the issue is

[piptaps]

If i Put any HD channel the signal drop to ZERO , 0%. I dont think this is dish related. Its only Hd on sly UK which is not clearing. 13E, 19e, and 1W are all clearing without any problems

[Kelly_DK]

Drivers go here

/lib/modules/2.6.12-5.1-brcmstb-dm800/extra/

Hi Piptaps

Do you have some more info on the drivers? Where to find the right drivers for my clone box?

Kelly_DK

[kevin64]

there are some in the downloads red button top of the page then look in dreambox other donot if they are the lateset thoght

[dctyper]

ive uploaded some, check the dl section at the top of this page

dc

[alienv]

ok ok nvm i read it to the end :)

[Kelly_DK]

Hi there

Just to let you guys know. I have installed new drivers, but that didn't work or do it for me. I have read some info about an in-line amp for the box...does anyone know where to buy this?

Kelly_DK

[KMM]

best thing to to is just buy a new dvbs-2 tuner original from alps

[pki]

Hi. I also had the tune failed issue. With gemini 4.5 (the only image i tried) and a diseq sqitch. Had the issue on some channels, without switching to other LNB, on one satellite, switchig channels left and right, then sometimes tune failed.

I go to the tuner settings, set to advanced. Set each satellite i have, set to diseqc 1.1, changed the order to uncommited first, set the uncomitted input number. The problem was gone. Without updating drivers, only set the diseqc in advanced.

If needed i can post screenshots.

[Kelly_DK]

Hi PKI

Dont think that will solve it for me. Had an original DM800 for a while ago and no problems here.
Sold that one and got a clone and problems came along.

But post some screenshots...everything is welcome at this point.

Kelly_DK

Btw - Merry X-Mas to everyone!

[pki]

You can try install some new drivers for the tuner, but i don't know how they doing with clones.

Already the version from 20091014 have fixed the tuner amplitude issue.

[piptaps]

I bought an ALPS tuner with branded capacitors, ?31, and after changing all HD channels are working. % has gone up from the 40% i was getting all along to 88%

But now have a bizzare issue. Sky Sports 1 HD is unwatchable, glitching every second. signal level is 58% on this channel alone. Why is it so? how may i fix it? I have 6 images and i have tried them all but stil the same, glitchy SP1 HD.

To all those having tune failed problems, find new or used ALPS tuner and problem is solved

[gam3r]

I bought an ALPS tuner with branded capacitors, ?31, and after changing all HD channels are working. % has gone up from the 40% i was getting all along to 88%

But now have a bizzare issue. Sky Sports 1 HD is unwatchable, glitching every second. signal level is 58% on this channel alone. Why is it so? how may i fix it? I have 6 images and i have tried them all but stil the same, glitchy SP1 HD.

To all those having tune failed problems, find new or used ALPS tuner and problem is solved
where did you get it from?

[lincsat]

If using a fixed Dish - Another option would be to try a larger dish, should increase the SNR, especially if using an Amp to raise the signal level. If using a motorised dish, make sure it's landing exactly on alignment.

[piptaps]

They are on ebay. look for ALPS dm800 tuner

[gam3r]

If using a fixed Dish - Another option would be to try a larger dish, should increase the SNR, especially if using an Amp to raise the signal level. If using a motorised dish, make sure it's landing exactly on alignment.


I dont think the problem is dish related..i mean on the problem channels the snr goes from 76% to 0 then to 76 and so forth...

[piptaps]

Problem not DISH at all. Change Tuner to an ALPS one with branded capacitors not the nameless ones which come with the clone DM from China

[rio1]

I have seen a link with new drivers which they say will fix weak tuner problems.

Where do i put new drivers?


please i have GP 4.40 clone DM 800 BL 75 sim 2.01 can not get HD channels can you teel me where to get the drivers and ho to put them in

many thanks rio

[KMM]

I bought an ALPS tuner with branded capacitors, ?31, and after changing all HD channels are working. % has gone up from the 40% i was getting all along to 88%

But now have a bizzare issue. Sky Sports 1 HD is unwatchable, glitching every second. signal level is 58% on this channel alone. Why is it so? how may i fix it? I have 6 images and i have tried them all but stil the same, glitchy SP1 HD.

To all those having tune failed problems, find new or used ALPS tuner and problem is solved if it glitches then that mean's it is a fake alps tuner
:heeeelllllooooo:

[the rock]

i have a real dm800 and having the same problem real alps tuner running nabilo v12 with bootloader 75 so is it just a flaw in the box

[salemalik]

I buy new receiver dm800 but when i tuned about 30% channel received.
other are not tuned.
please help me.

[SAFC_FTM]

Drivers go here

/lib/modules/2.6.12-5.1-brcmstb-dm800/extra/

should the drivers be in .ipk format and then drop the .ipk format directly into the above mentioned directory?

cheers

[salhabsi280]

I became MAD from my clone DM 800HD due to weak signal and Tune Failed - I changed the cable to good quality (it was with joints) and all LNB changed to new HD ready.

[bubbles69]

I anyone has the L3 tuner you just need the in-line amp below and works perfect every channel no problem even with sky mini dish...


IN-LINE AMPLIFIER FOR DM800HD WITH WEAK DISH SIGNAL INC PATCH CABLE - ukdreamshop (http://ukdreamshop.co.uk/product.php?id_product=13)


!

[tab99_uk]

I anyone has the L3 tuner you just need the in-line amp below and works perfect every channel no problem even with sky mini dish...


IN-LINE AMPLIFIER FOR DM800HD WITH WEAK DISH SIGNAL INC PATCH CABLE - ukdreamshop (http://ukdreamshop.co.uk/product.php?id_product=13)


!

this is the one i got but from ebay signal on some hd channels was 84% jumped to 91% after connecting this.

[iKay]

I had similar issue on my clone dm800,, it was completely resolved by changing the Discq
i got new one installed, since then the issue is gone.

[o71g]

If it's a clone box then you could try the mod to fix it (Rev K and Rev J).

This fixed the problem of "TUNE FAILED" when trying to decode most HD channels. BBC HD already worked fine just most of the others as described above.


Here you go

DM800 Easy tuner mod (REVJ).pdf (http://www.mediafire.com/?ujwhwt2noez)

I hope this is alright to post, I have read the rules so it should be ok ?

[Mrphysique]

I had the same problem with a genuine DM800, some hd channels showed up as Tuner Failed. I re installed firmware and started installing things one by one and checking the channels, as soon as I scanned them they were back to normal, when I went to Sat Settings and installed Tony Hot, Nile, Badr settings, the probllem was back, so this tells me it has something to do with the Sat Settings Folders

[moh26]

have the same prob

[cairnsy]

i just put my box which is total original by the way as no hd channels would work on sky so i connected it to a sky fixed dish done a scan with network enabled got every channel put it back on motor works fine .

[a911]

I have seen a link with new drivers which they say will fix weak tuner problems.

Where do i put new drivers?

Well the dream will not update to the new drivers,,,it has to be flashed with an image @the eternal flash with Kernel 2.6.18-7.4

the kernel has been changed to Kernel 2.6.18-7.4 fom .73 ,thus You can Update the Kernel only by Flashing a New Image a Kernel Up only is not Possible!

Some images has this kernel, like merlin Excalibur of 13/10/2010!

Rgdz,
a911

[setfiretorain]

How long do you leave the channel when you click the HD channel, Cause if your on motorised set up could be the fact its turning to the degree, That's what mine comes up when i turn over, I leave 15 seconds then picks up signal.

Don't know if this helped but aye worth a shot!

Ellis

[batpower]

Well I think no drivers or anything is needed. I had Tune Failed problem with 60% of Hotbird channels.
Cyfra HD channels were working and only Nova Multichoice Greece and Skyitalia and Skysport and some channels like Nat Geo had Tune Failed issue.
So what I did is going to tuner setting and as my config was Simple A/B/C/D I have Badr4/Nilesat/Hotbird6.7.8/Intelsat902 I changed it from Simple to advanced and restarted the box then I went back to tuner setting and changed it back to simple suddenly all channels with Tune Failed worked again SNR 59% AGC 86% and no glitching and no freeze.

that simply fixed the tune failed issue that I had even my DM800HD is a chinese clone with BL76 using Gemini 5.1 image.

I will appreciate much if each of you try my trick and see if it solves your tune failed issue as well or not.

also I need link for purchasing an original DM800HD PVR as some of you may knows a legit seller .

thanks everyone.

[owenb]

dont get original dm800 get a vu duo mate u wont regret it

[rabdallah]

has anyone solved the tune failed problem?

thanks

[Antshagger]

Thx batpower,

Changing to simple mode did the job.
btw., I also noticed that in simple mode my longitude&latitude coordinates were still default. This probably explained why I found stations that were on 13E (or maybe 16E) while scanning the 19E sat.
I did change the values in advanced mode, tho.
Could it be that the values in simple mode overrule those in advanced ?

Anyway, everything working again.. :top:
for the time being

[silver0]

I had the same problem earlier now i cant even find any channel at all, not even my dm800 getting any satellites.. al though my dm500 works fine with the same satellites, may be the tuner is to blame.