SGStarhub Digital-Kaos Image

**fooklee** · 16th March, 2012, 11:56 AM

RMA. it is dead

**SGDVB** · 16th March, 2012, 11:58 AM

May have to perform surgery on the board. By changing 2 chips should do the job.

BTW did you buy the box online or from local seller?

If local seller, get him to replace one for you.

Originally Posted by heatonbk

Have tried 9 times as procedure advised below.
Result: No signal, blue screen

Although the problem still lingers, nonetheless, thanks for trying to help, bro, appreciate it much.

Any other "hints", kindly guide

**SGDVB** · 16th March, 2012, 12:01 PM

Dun think RMA is the solution for him if he is not a regular customer, only a one time off customer.

The people up there will just send back the board untreated. A waste of $$$.

Just my 2 cent worth.

Originally Posted by ****lee

RMA. it is dead

**heatonbk** · 16th March, 2012, 12:29 PM

Originally Posted by SGDVB

May have to perform surgery on the board. By changing 2 chips should do the job.
BTW did you buy the box online or from local seller?
If local seller, get him to replace one for you.

I bought it online from China.

btw, what is RMA?
Which 2 chips to change? Can i get it from SLTower? (i know a little shouldering,..)

**fooklee** · 16th March, 2012, 01:27 PM

SGDVB will tell us which 2 parts needed to be replaced.

RMA:
return merchandise authorization (RMA), This term is often used in the electronics industry as a part of service agreements, according to which the customer returns the product back to the company and gets a new or repaired product back, generally with an additional warranty on the returned product.

**ypvs125** · 16th March, 2012, 01:27 PM

Originally Posted by heatonbk

I bought it online from China.

btw, what is RMA?
Which 2 chips to change? Can i get it from SLTower? (i know a little shouldering,..)

Is the front green led lighted up when u on the set? If yes, u can try to reflash the box. If u want to change the chips, might as well top up for dm800 if yr supplier have it and still under warranty.

**heatonbk** · 16th March, 2012, 03:22 PM

Originally Posted by ypvs125

Is the front green led lighted up when u on the set? If yes, u can try to reflash the box. If u want to change the chips, might as well top up for dm800 if yr supplier have it and still under warranty.

1) YES, there is a green light
2) Ok i will try reflash the box tomolo.
3) Any hints which is the latest usable "image" - SH Spore usage
Thanks big brothers

Meantime, i miss my Ben10 - Ch316

**planet** · 17th March, 2012, 01:09 AM

Originally Posted by kokoronikui

The original DVI>HDMI cable that came with the dm800 is really unreliable. Recently I found out that all my signal/picture disruptions was because of it.

You changed to the new cable ?

**verdy2000** · 17th March, 2012, 03:52 AM

Originally Posted by DBTraitor

You need to download the latest service and bouquet files and also a dreamboxedit program from the download section. Then send the latest files over to the box.

Latest Service files for 800HD
Digital Kaos - Downloads - SG Bouquet E1 E2 + Picon 11032012

Dreamboxedit Program
Digital Kaos - Downloads - dreamboxEdit_IHAD Edition 5.0.0.2

Is this what I should do to get my SH channels back in correct order. I have done a manual scan for 354HZ to retrieve the missing channels but they now at the back of my channel list after the scan. My box is a DM500-C, locally obtained. Many Thanks.

**kokoronikui** · 17th March, 2012, 08:42 AM

Originally Posted by planet

You changed to the new cable ?

Ordered a replacement cable from ebay. The current one is faulty because once I touch it, the picture will disappear, flicker or change color..

**heatonbk** · 18th March, 2012, 06:21 AM

Originally Posted by heatonbk

1) YES, there is a green light
2) Ok i will try reflash the box tomolo.
3) Any hints which is the latest usable "image" - SH Spore usage
Thanks big brothers

Meantime, i miss my Ben10 - Ch316

ALL BIG BROTHERS,
My case was settled. What was done to revived the box:
1) Full Erase
2) ReFlash image

Thanks to all who help, mainly DBTraitor who guided step-by-step guidance via PM

Cheers, many salutes.....

Hooray, Ben10 is back

**babylynnt** · 18th March, 2012, 06:50 AM

Hi

If i rent an A*tro box from Malaysia, can I watch in Singapore?

I saw places selling A*tro Box that can watch in Malaysia, Singapore and Thailand!

Anyone can advise... Thanks!!

**pl0xxx** · 18th March, 2012, 06:54 AM

Hi everyone, I have similiar problem as heatonbk.

When I connect my 500c to the TV, nothing happens and it's like I never connect anything at all.

There's the power indicator light but whenever i try to Telnet (the light at the ethernet port is on), my router cannot detect any device. Solution? I haven't try to serial it yet. HELP?

**nirev** · 18th March, 2012, 07:17 AM

Hi Guys I'm new here, got my dreambox dm500-C recently, haven't had any issues so far until now. For some strange reason, I can't view Channel 604 and 624 anymore, it shows broken images, can still hear sound sometimes but BER is high with random numbers, sometimes up to 1mil+ any ideas on resolving this?

**ypvs125** · 18th March, 2012, 07:26 AM

Originally Posted by pl0xxx

Hi everyone, I have similiar problem as heatonbk.

When I connect my 500c to the TV, nothing happens and it's like I never connect anything at all.

There's the power indicator light but whenever i try to Telnet (the light at the ethernet port is on), my router cannot detect any device. Solution? I haven't try to serial it yet. HELP?

Try the recommendation by heatonbk using dreamup and null cable to revive the box.