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RMA. it is dead...

  1. #11026
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    RMA. it is dead

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    DK Veteran SGDVB's Avatar
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    May have to perform surgery on the board. By changing 2 chips should do the job.

    BTW did you buy the box online or from local seller?

    If local seller, get him to replace one for you.

    Quote Originally Posted by heatonbk View Post
    Have tried 9 times as procedure advised below.
    Result: No signal, blue screen

    Although the problem still lingers, nonetheless, thanks for trying to help, bro, appreciate it much.

    Any other "hints", kindly guide

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    DK Veteran SGDVB's Avatar
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    Dun think RMA is the solution for him if he is not a regular customer, only a one time off customer.

    The people up there will just send back the board untreated. A waste of $$$.

    Just my 2 cent worth.

    Quote Originally Posted by ****lee View Post
    RMA. it is dead

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    Quote Originally Posted by SGDVB View Post
    May have to perform surgery on the board. By changing 2 chips should do the job.
    BTW did you buy the box online or from local seller?
    If local seller, get him to replace one for you.
    I bought it online from China.

    btw, what is RMA?
    Which 2 chips to change? Can i get it from SLTower? (i know a little shouldering,..)
    Last edited by heatonbk; 16th March, 2012 at 12:34 PM.

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    SGDVB will tell us which 2 parts needed to be replaced.

    RMA:
    return merchandise authorization (RMA), This term is often used in the electronics industry as a part of service agreements, according to which the customer returns the product back to the company and gets a new or repaired product back, generally with an additional warranty on the returned product.

  6. #11031
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    Quote Originally Posted by heatonbk View Post
    I bought it online from China.

    btw, what is RMA?
    Which 2 chips to change? Can i get it from SLTower? (i know a little shouldering,..)
    Is the front green led lighted up when u on the set? If yes, u can try to reflash the box. If u want to change the chips, might as well top up for dm800 if yr supplier have it and still under warranty.

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    Quote Originally Posted by ypvs125 View Post
    Is the front green led lighted up when u on the set? If yes, u can try to reflash the box. If u want to change the chips, might as well top up for dm800 if yr supplier have it and still under warranty.
    1) YES, there is a green light
    2) Ok i will try reflash the box tomolo.
    3) Any hints which is the latest usable "image" - SH Spore usage
    Thanks big brothers
    Meantime, i miss my Ben10 - Ch316
    Last edited by heatonbk; 16th March, 2012 at 03:25 PM.

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    Quote Originally Posted by kokoronikui View Post
    The original DVI>HDMI cable that came with the dm800 is really unreliable. Recently I found out that all my signal/picture disruptions was because of it.
    You changed to the new cable ?

  9. #11034
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    Default Missing and misplaced channels.

    Quote Originally Posted by DBTraitor View Post
    You need to download the latest service and bouquet files and also a dreamboxedit program from the download section. Then send the latest files over to the box.

    Latest Service files for 800HD
    Digital Kaos - Downloads - SG Bouquet E1 E2 + Picon 11032012

    Dreamboxedit Program
    Digital Kaos - Downloads - dreamboxEdit_IHAD Edition 5.0.0.2

    Is this what I should do to get my SH channels back in correct order. I have done a manual scan for 354HZ to retrieve the missing channels but they now at the back of my channel list after the scan. My box is a DM500-C, locally obtained. Many Thanks.

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    Quote Originally Posted by planet View Post
    You changed to the new cable ?
    Ordered a replacement cable from ebay. The current one is faulty because once I touch it, the picture will disappear, flicker or change color..

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    Quote Originally Posted by heatonbk View Post
    1) YES, there is a green light
    2) Ok i will try reflash the box tomolo.
    3) Any hints which is the latest usable "image" - SH Spore usage
    Thanks big brothers
    Meantime, i miss my Ben10 - Ch316
    ALL BIG BROTHERS,
    My case was settled. What was done to revived the box:
    1) Full Erase
    2) ReFlash image

    Thanks to all who help, mainly DBTraitor who guided step-by-step guidance via PM

    Cheers, many salutes.....
    Hooray, Ben10 is back

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    Hi

    If i rent an A*tro box from Malaysia, can I watch in Singapore?

    I saw places selling A*tro Box that can watch in Malaysia, Singapore and Thailand!

    Anyone can advise... Thanks!!

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    Hi everyone, I have similiar problem as heatonbk.

    When I connect my 500c to the TV, nothing happens and it's like I never connect anything at all.

    There's the power indicator light but whenever i try to Telnet (the light at the ethernet port is on), my router cannot detect any device. Solution? I haven't try to serial it yet. HELP?

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    Hi Guys I'm new here, got my dreambox dm500-C recently, haven't had any issues so far until now. For some strange reason, I can't view Channel 604 and 624 anymore, it shows broken images, can still hear sound sometimes but BER is high with random numbers, sometimes up to 1mil+ any ideas on resolving this?

  15. #11040
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    Quote Originally Posted by pl0xxx View Post
    Hi everyone, I have similiar problem as heatonbk.

    When I connect my 500c to the TV, nothing happens and it's like I never connect anything at all.

    There's the power indicator light but whenever i try to Telnet (the light at the ethernet port is on), my router cannot detect any device. Solution? I haven't try to serial it yet. HELP?
    Try the recommendation by heatonbk using dreamup and null cable to revive the box.

 

 

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