Download this utility and install ftp://ftp.hp.com/pub/softpaq/sp42501-43000/sp42536.exe
- Navigate to c:\Program Files\Hewlett Packard\SSM .
- Access biosconfigutility.exe to reset the BIOS administrator password.
a. From a command prompt, navigate to the SSM folder.
b. Type biosconfigutility.exe to start the utility. A list of commands displays.
c. Type /newsetuppassword:"password" to create a new BIOS administrator password.
d. Close the command window.- Restart the notebook PC and press F10 at startup.
- Log in using the new BIOS administrator password.
- Choose User Management and delete any previous ProtectTools users.
- Save the new settings and exit startup.



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