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We also endeavour to be attentive to every line item that is put out of place here, but unfortunately as you said SGStarhub Digital-Kaos Image laziness has crept in.
Despite asking for a pay rise even after releasing DF's wife and child, we still find ourselves with a lot of ground to improve on our customer focus.
This will not happen again...........I promise. Thank you for your kind custom and I welcome your business at all times.