eurovox 5000 pixelates when internet in use

**Micknkate** · 26th March, 2009, 10:37 AM

i have vm box, bb and phone package, eurovox via splitter right next to vm box. signal on eurovox 80 +, however, when i use internet or kids use xbox live(via wireless router), picture on eurovoz pixelates. do i need a booster, if so, which type and where would the booster go

would appreciate any help. causing problems with kids when i want to watch a film and they're playing xbox live.

**camelv** · 26th March, 2009, 11:20 AM

There may be a signal boost facility on your e/vox menu m8 if its on switch it off or vice versa,also make sure your using a good quality splitter.

**doc1984** · 26th March, 2009, 11:36 AM

As camelv said it probably is due to the splitter some cheap splitters cant handel to much at one given point if your not sure to check if your box booster is on do the following :-

Menu > Config > Tv Settings then at the bottom you will find signal booster

One other thing has it always happened or just after update flashes ?

**Micknkate** · 26th March, 2009, 05:53 PM

booster was off i put it on, problem persists. i am going to replace the splitter with a superior one and hope for the best.thanks for your help, will keep you posted

**batman44** · 26th March, 2009, 07:00 PM

Drop the signal down with a variable attenuator.

**doc1984** · 27th March, 2009, 08:55 AM

One known issue at present is they have upped the signal strength in certain areas to cater for there upgrades this has been known to send a buzzing through the box what can be anoying when your tv is buzzing away to fix this you need to either remove the increaser or put a decreaser in your line i know slightly of topic but why we are talking signal thought i would mention it

**Micknkate** · 28th March, 2009, 03:37 PM

Apologies to all, when I went to change the splitter I found a loose connection on main cable feed coming from outside!!
Changed splitter anyway but am sure the problem was the loose connection.
Good news - everything back to normal
Bad news - sorry to waste your time.

Cheers for all your posts.

**camelv** · 28th March, 2009, 03:40 PM

Originally Posted by Micknkate

Apologies to all, when I went to change the splitter I found a loose connection on main cable feed coming from outside!!
Changed splitter anyway but am sure the problem was the loose connection.
Good news - everything back to normal
Bad news - sorry to waste your time.

Cheers for all your posts.

well done m8 glad you sorted and hope the kids leave you alone now.