Eurovox spitting signal

[JJ1979]

I live in an apartment block and have split my signal 3 ways, to add the eurovox.

All been working fine until this week and then the cable modem stopped working and the return path on the Virgin + HD stopped working. I worked out this is because the signal was by putting back on the 2 splitter.

Have phoned Virgin to ask if my signal can be boosted and they are sending engineer tomorrow. I did find that at some points with just the normal virgin box and cable modem on the 2 way splitter, the online flashes on the Virgin + HD box, so perhaps the signal has been reduced recently?

Obviously I have put the Eurovox away before the egineer visits. Do I just ask him to try and turn the signal up, or is that not possible?

Thanks

[DW190]

I live in an apartment block and have split my signal 3 ways, to add the eurovox.

All been working fine until this week and then the cable modem stopped working and the return path on the Virgin + HD stopped working. I worked out this is because the signal was by putting back on the 2 splitter.

Have phoned Virgin to ask if my signal can be boosted and they are sending engineer tomorrow. I did find that at some points with just the normal virgin box and cable modem on the 2 way splitter, the online flashes on the Virgin + HD box, so perhaps the signal has been reduced recently?

Obviously I have put the Eurovox away before the egineer visits. Do I just ask him to try and turn the signal up, or is that not possible?

Thanks

They just up it in the green box on the streets.

When he arrives just tell him that in the evenings you sometimes cant get BBC2 and one or two other channels and an error code comes up but you cant remember what it was.

[boltonchamp]

if they anything like the v*rgin guys round my end they will help u out alot 1 of them actualy recomended i get a dbox