DM800 No Channels - Help!

[superflyguy9]

Yes i'm a newbie.....but all the weeks of reading up have been to no avail as i have crumpled at the first hurdle.

Box is a DM800 fresh from China with 75bootloader Gemini 4.5. I connected my router to it and the current LNB input from my sky+ box (this had perfect signal) pointing at 28.2.

Powered up, checked internet connection - fully connected and working. Went to service-tuner config and this is where it started to go wrong. I cannot select 28.2 from the menu, it will only give me three possible satelites (19, 22 and 25 from memory). When I go into satfinder there is no signal. If I do a search it progresses the search bar but always returns a "0 services found"

What I have done wrong? or is the tuner screwed? I would have thought is should return some movement of the SNR and BER but nothing. When I plug the coax back into the sky plus - services - setup - full signal on both LNB 1 and 2. So I definately have a signal but my DM800 cannot see this. I have tried both LNB coax inputs in to the "Input" side of the dreambox, still nothing.

Please help!

[dctyper]

dl the settings from the blue button. then you can select all sats. go to tuner config and setup the sats you want

dc

[superflyguy9]

Cheers DC. I'm sure I did this correctly, there is a choice of 4 regions, I selected "european......" downloaded it and it was successful......but I didnt see any changes in the config areas, it still wouldnt allow me to scroll through to 28.2. I don't need to be running any other programs do i? I saw Cam 2.8.1 running - it's starting to worry me that I have a duff box.

[superflyguy9]

OK - found the problem downloading the settings - didnt click OK on European satelite doh. So selected eurobird 28.2, downloaded, now lets me select 28.2 satelite in tuner config, but again I go to satfinder, none of the bars are lit up, do an autoscan returns 100% scan 0% services found. It definately isnt seeing any signal - any ideas?
Thanks

[Sattalk]

Have you tried finding an active transponder manually try 11739 V.

Here is a list of transponders HERE

[smirnoff_rules]

did u put the latitude in the right way around ?

[superflyguy9]

@sattalk - put those values in manually, scan done 0 services found. When i put those values into sat finder still no signal at the top

[superflyguy9]

did u put the latitude in the right way around ?

I havent been dialing in any settings as dish is fixed, using the auto / manual scans. Signal is there as my sky+box can see both LNB signal inputs.

I'm resigned to it being a duff tuner module?

[Sattalk]

When it searches, does it flash up any sort of signal or nother shows at all.

[superflyguy9]

It just progresses the search bar over a period of 2-3 minutes, nothing else happens. I have seen screen shots showing how a scan normally builds up channles and the sat finder displays bars filled at top but I don't get either.

[Sattalk]

All I did on my 800 was find a active transponder on 28.2 and then clicked satfinder.

Up it came.

[superflyguy9]

perhaps i didnt do enough homework before hand, all the guides I read indicated you point the dish, tell the db which satelite you are pointing at and autoscan for channels.

im not too clued up on transponders but from what i gather i need to change the settings in the manual scan menu to a transponder on 28.2 - the frequency and h/v, is that all? then OK on remote, exit and then enter sat find menu to see if signal bars appear?

Thanks

[Sattalk]

Its just to check the tuner is working and the dish is in position which you know it is.

If after entering a transponder manually and still no signal shows, then it may very well be the tuner.

Try this transponder:

10788
V
22000
5/6

[superflyguy9]

Its just to check the tuner is working and the dish is in position which you know it is.

If after entering a transponder manually and still no signal shows, then it may very well be the tuner.

Try this transponder:

10788
V
22000
5/6

Ok, will do. It will be tomorrow evening now as i'm up early

I will report back - thanks for your advice and persistance, very much appreciated

[Sattalk]

Not a problem at all, Im in the same boat as you and slowly learning.

Regards