ebay help needed
Register
Page 1 of 2 12 LastLast
Results 1 to 15 of 17
  1. #1
    V.I.P. Member
    Join Date
    Apr 2008
    Posts
    327
    Thanks Thanks Given 
    2
    Thanks Thanks Received 
    6
    Thanked in
    3 Posts

    Default ebay help needed

    Hi i need some advise i sold something on ebay end of january i recived email yesterday saying item i sold him has stopped working demanding refund where do i stand on this can he demand refund after two and a half month
    thanks

  2. #2
    Top Poster
    Join Date
    Feb 2010
    Location
    just in front of my ar+e
    Posts
    115
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    seeams a bit of a long time to be demanding a refund. seams like the guy has broke what ever it was and is turning to you for the money. i would say no way its been too long now. what was it that he bought?
    a slug is just a homeless snail

  3. #3
    Admin Assistant
    caveman_nige's Avatar
    Join Date
    Feb 2008
    Location
    In my Cave
    Posts
    4,920
    Thanks Thanks Given 
    38
    Thanks Thanks Received 
    66
    Thanked in
    36 Posts

    Default

    did you offer an guarantees? Are selling as a business or an individual?


  4. #4
    V.I.P. Member thered's Avatar
    Join Date
    Aug 2008
    Posts
    4,915
    Thanks Thanks Given 
    21
    Thanks Thanks Received 
    57
    Thanked in
    52 Posts

    Default

    Quote Originally Posted by zaf786 View Post
    Hi i need some advise i sold something on ebay end of january i recived email yesterday saying item i sold him has stopped working demanding refund where do i stand on this can he demand refund after two and a half month
    thanks
    your not selling cable boxes are you

    if you sold it used as a private seller i would tell them politely to ~~~~ off its not your fault that it doesnt work it was working when sold

    if your a business/power seller as kv said i think they use different rules and im not quite sure if you are liable although if its used im pretty sure you dont need to provide a guarantee

  5. #5
    V.I.P. Member dctyper's Avatar
    Join Date
    Jun 2008
    Posts
    2,539
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    1
    Thanked in
    1 Post

    Default

    just check with paypal, cus i was forced to refund someone that decided they didnt want what they bought, check what the latest someone can claim(i think its 30 days)

    if its past that, tell him to do one

    dc
    Wavefield Ds 55cm at 13E 19E and 28E receiving everything out there on 2 dm800hd

    previous life dm800hd and 500c on cable screw you nag3



  6. #6
    V.I.P. Member
    Join Date
    Apr 2008
    Posts
    327
    Thanks Thanks Given 
    2
    Thanks Thanks Received 
    6
    Thanked in
    3 Posts

    Default

    Quote Originally Posted by thered View Post
    your not selling cable boxes are you

    if you sold it used as a private seller i would tell them politely to ~~~~ off its not your fault that it doesnt work it was working when sold

    if your a business/power seller as kv said i think they use different rules and im not quite sure if you are liable although if its used im pretty sure you dont need to provide a guarantee
    Hi it was smargo cardreader

  7. #7
    DK Veteran
    Join Date
    May 2009
    Posts
    650
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    are you a business seller selling the item as brand new? or just a normal seller selling on a 2nd hand piece of equipment?

  8. #8
    V.I.P. VIC
    Mjolinor's Avatar
    Join Date
    Jan 2009
    Location
    Burnley Vicshire
    Posts
    1,072
    Thanks Thanks Given 
    49
    Thanks Thanks Received 
    113
    Thanked in
    69 Posts

    Default

    It makes a huge difference if it was a buy it now as well. As a buy it now item it is covered under normal distance selling laws, you are probably liable for a full 12 months and also the seller is liable for picking the faulty one up and replacing or refunding, the buyer doesn't have to send it back.

  9. #9
    V.I.P. Member dctyper's Avatar
    Join Date
    Jun 2008
    Posts
    2,539
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    1
    Thanked in
    1 Post

    Default

    dont be silly, all items are sold as seen if second hand but paypal/ebay have a policy of 30 days(dont quote me on the amount of days)

    dc
    Wavefield Ds 55cm at 13E 19E and 28E receiving everything out there on 2 dm800hd

    previous life dm800hd and 500c on cable screw you nag3



  10. #10
    V.I.P. Member
    Join Date
    Apr 2008
    Posts
    327
    Thanks Thanks Given 
    2
    Thanks Thanks Received 
    6
    Thanked in
    3 Posts

    Default

    Hi i have replied to his email i will see what his response is money is not a issue here it,s matter of principle i think asking for refund after two and a half month is wrong i would have understood if he had contacted me within a week i would have refunded him

  11. #11
    Banned
    Join Date
    Dec 2008
    Posts
    5,117
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    6
    Thanked in
    6 Posts

    Default

    Give him ~~~~ all.

  12. #12
    DK Veteran
    Join Date
    May 2009
    Posts
    650
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    you never answered my questions still - are you a trader and was it sold as new.

    if it was clearly sold as 2nd hand - then it's tough. if however it was a new item and you're a trader then it should have some sort of 12 month warrenty.

  13. #13
    Newbie
    Join Date
    Apr 2010
    Posts
    1
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default hello

    hello everyone im new here!

  14. #14
    V.I.P. Member jumpinjo's Avatar
    Join Date
    Apr 2008
    Posts
    869
    Thanks Thanks Given 
    0
    Thanks Thanks Received 
    0
    Thanked in
    0 Posts

    Default

    Quote Originally Posted by toblask View Post
    hello everyone im new here!
    yes well best place to start is READING THE RULES as hijacking threads with $hit is frowned upon and posting in correct forums is expected

    @zaf786 tell him/ebay to beat it

  15. #15
    Senior Member wongers's Avatar
    Join Date
    Dec 2008
    Location
    liverpool
    Posts
    734
    Thanks Thanks Given 
    17
    Thanks Thanks Received 
    16
    Thanked in
    12 Posts

    Default

    Quote Originally Posted by zaf786 View Post
    Hi i need some advise i sold something on ebay end of january i recived email yesterday saying item i sold him has stopped working demanding refund where do i stand on this can he demand refund after two and a half month
    thanks
    if he paid by paypal he has 30 days(which have elapsed) to put in a dispute if it was by cheque or other means its up to you but to be honest he is like douglas barder,he hasnt got a leg to stand ontell him to shove it he's taking the pi** after all this time

 

 
Page 1 of 2 12 LastLast

Tags for this Thread

Posting Permissions

  • You may not post new threads
  • You may not post replies
  • You may not post attachments
  • You may not edit your posts
  •  
This website uses cookies
We use cookies to store session information to facilitate remembering your login information, to allow you to save website preferences, to personalise content and ads, to provide social media features and to analyse our traffic. We also share information about your use of our site with our social media, advertising and analytics partners.