WHAT WOULD YOU DO OR SAY??
Ok folks. So we have some guy is going to come in - got to be discrete with this one as looking at the Crystal Ball this only happens tomorrow.
Fault:-
Power assisted mud flaps only work for one mile when the vehicle is cold.
After one mile the retract like the power is turned off. On close inspection
you can see the heaters are still powered. (dull glow round the edges). When fails only the power assisted ashtray works - nothing else.
The bloke *NEEDS* his car ASAP to go to work - going to leave us about two hours.
Having never seen one on this type of car before decides to check DK - nothing - plough in. 25 Screws later got the control unit out. Whips top off unit - looks a power supply board another 16 screws later turns out it's the control circuit for the power assisted ashtary!
Sees a nice SMD transister that looks like it's been warm (discoloured board). Decides in for a pinch - in for a pound.
Looking at the board and is thinking
So grabs the paintstripper and board and is thinking at the same time
But Z being crazy
So standing back with said paint stripper goes over the board and is pleased with the results - no damage yet.
Put's paint stripper down and *BANG* looks down to see one of the capacitors has 'shed it's jacket' -oops.
Picks up cup of tea off bench - spits out remains of the capacitor
So puts the car together minus this control unit.
Customer comes back what do you say:-
1) Fcuked we owe you a new one.
2) Looks like there is a faulty component in your unit sir.
3) It's ~~~~ed you need a new one.
Then the customer says
No mate it's the one out the bootOriginally Posted by CUSTOMER
So why didn't the bloke say this when he dropped it off!Originally Posted by CUSTOMER
So you think - oops wrong unit. Do you say:-
1) I'll post about this here later http://www.digital-kaos.co.uk/forums...fu-k-up-66871/
2) Well you can see a fault - there may be another fault yet sir
3) Good possability your wallet will be lighter than you expected.
WHAT WOULD YOU DO OR SAY??
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