Fiat 500 Lounge 2010 key error problem ? Help plz

[P&D]

I get the message in the photo (does this mean the dealer key has been made wrong ?)
I make a dealer key ok
then go to program the key and get this message
I have never had this before

Anyone know whats going on thx
P.s the car starts with the original key
the new key was unlocked and a pcf7946 chip and could be read ok
remote signal was good also

I have use the same supplier for all the fiat keys I use and never had a problem with there keys in the past 5 years

Many thx

[joker01]

try a delphi kd key......I think the key purchased is incorrect or defective.....

[P&D]

It is a Delphi key thx