***** SMELECOM SUPPORT THREAD *****

[alimmo]

Hoping someone might be able to help, my DSP3 was working fine when last used on a VW , now when I connect to car via obd adapter it reads message "please connect an adapter and press OK" so I got a DK member to check with their adapter but still reads the same message, this leads me to believe the problem is inside the DSP3 unit and hoping someone can share what the cause is and how to fix it.. Thanks in advance

[teerak2uk]

Does it work with test adaptor

Hoping someone might be able to help, my DSP3 was working fine when last used on a VW , now when I connect to car via obd adapter it reads message "please connect an adapter and press OK" so I got a DK member to check with their adapter but still reads the same message, this leads me to believe the problem is inside the DSP3 unit and hoping someone can share what the cause is and how to fix it.. Thanks in advance

[alimmo]

thanks for coming back but it doesnt work with test adaptor either also checked all pins and reflowed soldering on the bottom board of DSP3 unit but still the same result.

[esx503]

You should try to run the obd adapter test

thanks for coming back but it doesnt work with test adaptor either also checked all pins and reflowed soldering on the bottom board of DSP3 unit but still the same result.

Sent from my SM-N950U using Tapatalk

[morrisgauge]

You can send it in to Smelecom as well. Shipping is reasonable and they are pretty good at prompt service.

[holbi1]

Friends I got audi a6 for ad key 8E so i chosse option for writing precode key in step one and on half way programing new chp it says unknow version .New key with chip is in adapter antena or mabe schould ne just in the little hole in adapter ,please help if someone got this problem.

[holbi1]

And with Audi a1 2012 same problem unknow version .Any advice

[Senebtawi]

Hello everyone, i also was having same issue with obd adapter on my usa prog and after contacting smelecom they advised to get new obd. Im currently waiting for the new one and in the meantime i have a new problem im windering if anyone else is having the same issue. I went to do a honda accord a little while ago and when i start the machine it tells me i have to connect to pc link and register. ( just want to note that it was not time to update or activate as i did that approx 2 weeks ago with no problems) when i connect to pc link to register it fails giving me a "neterror:e0021twice" error. My machine will not do anything unless i register. I tried activate and it fails to see machine, i tried software update and a pop up comes up asking me to login. The only thing that successfully goes through is firmware update. Im going to contact smelecom but just thought in the meantime I would reach out and see if anyone else has any insight to this problem. Thanks in advance i appreciate everyones input on this forum it has been super helpful to me over the past few months.

[batandball]

copy these to the residual flash on your SD card then try

[Senebtawi]

Thank you it actually ended up being something on smelecons end and its now fixed. Thank you

[sagie]

vw cross polo

hello i try with smelecom 2014 vw cross polo with jc and it read correct km about 123xxx km and write 95000 km and write success, but still show old km. i try 3 times and still same result. i try battery disconnect, still same, any idea why

[Berubeg]

Someone try on 2018 ram promaster?

[hass42]

2018 Dodge journey, kept failing... I would send logs but I rarely receive solutions or answers when I do.

Anyone know if we confirm do these yet?

Also a 2018 Pacifica I can't do.

I have dsp3 and Has been updated with all hardware and software.as of 2 weeks ago.

Hass42

[morrisgauge]

No experience to comment on the Chrysler/Fiats. You have the new FPCB installed? Have you tried 2018 GM?

[hass42]

No experience to comment on the Chrysler/Fiats. You have the new FPCB installed? Have you tried 2018 GM?

Yes I have worked great.... Especially now you can get code from website.


Hass42