Hi there my sat nav has v2 western europe installed and working ,but i bought the latest genuine v7 and then a tom tom update card but the mfd is going through the correct proceedure to update but failing to carry out a software update when i check on the screen . is this a mfd fault as i have found on the net that bba reman repair this fault . Is there anyway that i can reset/format the onboard software and start from scratch or am i better biting the bullet and sending it for repair or is any forum members in the know and can repair this fault thank in advance guys