If you go to specification screen does it show communication to RFA module? Also make sure you have battery support on and the headlights are on (if not this can result in no comms). If you wanted to program old keys you would first try the recover keys procedure. Let me know the answer to above.
Note. On the later Evoque MY14> it is common to get no comms on new RFA as it comes pre flashed for dual CAN and not multi CAN though this will not be an issue for your MY of vehicle.
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