Hi guys how is it going?
I'm a mechanic and I made deal with a mate who wants to give me one of his used iPhone 6plus
But the problem here is he's forgotten his IClouds password and security questions.He has 2 iPhone 6 plus
Registered with one account.Is there any way to recover or reset the password??He tried calling Apple helpline
But couldn't do anything because of his limited English speaking ability.

Any suggestion/advise highly appreciated
Thanks in advance!