ETK INSTALL INTO ISIS

[219buster]

Hi there guys i have got an isis all set up just waiting for icom unit from the us. Have installed ETK 02/2010 it installed ok but when i click on the isis_etk_admin icon i get user id and password screen have tryed admin & admin all ways but no joy has anybody had the same thing and can help ??? many thanks

[mkpapakostas]

Hi there guys i have got an isis all set up just waiting for icom unit from the us. Have installed ETK 02/2010 it installed ok but when i click on the isis_etk_admin icon i get user id and password screen have tryed admin & admin all ways but no joy has anybody had the same thing and can help ??? many thanks

same here, wish I knew the answer!

[Arriba]

Not shure that i can help but i found a file called passwords.properties under P:\iBase\WSM\apps\shared\decl

it basically has all passwords listed that have anything to do with ISIS i guess.

Good luck.

[219buster]

hi do you get a message that says "can not get default password file" ?

[Arriba]

Where? In WSM or are you talking about something else?

[mkpapakostas]

hi do you get a message that says "can not get default password file" ?

Yes that right, been trying to get it sorted out for a while now, although there are DK members who in previous posts claim to have it working, so there must be a solution to it - its just knowing what!

Regards

[mkpapakostas]

Where? In WSM or are you talking about something else?

After dowloading the ETK client application from the ISIS server and clicking the ETK ISIS or ETK Admin ISIS icon on the desktop - thats assuming you have first installed ETK on the ISIS server!

[219buster]

I get that message when on the etk_isis login screen !!

[219buster]

Where? In WSM or are you talking about something else?
I get that message when on the etk_isis login screen !!

[219buster]

After dowloading the ETK client application from the ISIS server and clicking the ETK ISIS or ETK Admin ISIS icon on the desktop - thats assuming you have first installed ETK on the ISIS server!
The etk was installed on the isis server

[JR2]

Hi there guys i have got an isis all set up just waiting for icom unit from the us. Have installed ETK 02/2010 it installed ok but when i click on the isis_etk_admin icon i get user id and password screen have tryed admin & admin all ways but no joy has anybody had the same thing and can help ??? many thanks

Which version of ISIS server / service packs are you running?

[219buster]

Which version of ISIS server / service packs are you running?
hi there i am running isis v 2.7.0.31, itools v 2.7.01, isss v 2.7, ista d v 2.19.0, ista p v 37.0.0, many thanks !!!

[JR2]

VM ETK should have this software:


ISIS-Mon-Agent 1.1.6 2/27/10 9:40 PM CD Installed ISIS Monitoring Agent
ISIS-Basis-DOTNET 3.5.0 1/29/10 8:54 AM CD Installed ISIS-Basis-DOTNET
AA-SP-VM 1.0.2 4/9/09 12:00 PM CD Installed ISIS Service Pack
ETK-Help 2.010.001 4/7/10 10:17 PM CD Installed ETK Help
ISPI-BASIS-Support 0.0.9 1/29/10 8:54 AM CD Installed ISPI BASIS Support
ETK-Data 2.010.001 4/7/10 10:11 PM CD Installed ETK Data
ISIS-OraPatch-Client 1.0.6 4/9/09 12:00 PM CD Installed ISIS Oracle Patch
AA-SP1 2.7.190 1/29/10 8:54 AM online Installed ISPI Service Pack
ISIS-Support-ISTA 0.8.1 1/29/10 8:54 AM CD Installed ISIS Support Paket ISTA
A-Sync 1.0.0 4/9/09 12:00 PM CD Installed ISIS Synchronisation
ISIS-BASIS-SYSAPI 2.7.16 1/29/10 8:54 AM CD Installed ISIS Basis System API
JETstreamInstaller 2.7.57 1/29/10 8:54 AM CD Installed ISIS JETstream Installer
ISIS-Basis-Driver 1.1.18 4/9/09 12:00 PM CD Installed ISIS Basis Monitoring Driver
ISIS-Support-Logs 1.0.5 3/26/10 11:15 PM CD Installed ISIS SYSAPI LogClean
WSM-Agent 1.6.43 1/29/10 8:54 AM CD Installed ISIS VM WSM-Agent
ETK-System 2.010.001 4/7/10 9:56 PM CD Installed ETK Server System
ISIS-Basis-Security 2.6.3 1/29/10 8:54 AM CD Installed ISIS Basis Security Package
ISPI-Release 2.7.1 1/29/10 8:54 AM CD Installed ISPI Release Label

ISIS should have:
ETK-Client 2.010.001 4/7/10 8:23 PM CD Installed ETK Client

[mkpapakostas]

VM ETK should have this software:


ISIS-Mon-Agent 1.1.6 2/27/10 9:40 PM CD Installed ISIS Monitoring Agent
ISIS-Basis-DOTNET 3.5.0 1/29/10 8:54 AM CD Installed ISIS-Basis-DOTNET
AA-SP-VM 1.0.2 4/9/09 12:00 PM CD Installed ISIS Service Pack
ETK-Help 2.010.001 4/7/10 10:17 PM CD Installed ETK Help
ISPI-BASIS-Support 0.0.9 1/29/10 8:54 AM CD Installed ISPI BASIS Support
ETK-Data 2.010.001 4/7/10 10:11 PM CD Installed ETK Data
ISIS-OraPatch-Client 1.0.6 4/9/09 12:00 PM CD Installed ISIS Oracle Patch
AA-SP1 2.7.190 1/29/10 8:54 AM online Installed ISPI Service Pack
ISIS-Support-ISTA 0.8.1 1/29/10 8:54 AM CD Installed ISIS Support Paket ISTA
A-Sync 1.0.0 4/9/09 12:00 PM CD Installed ISIS Synchronisation
ISIS-BASIS-SYSAPI 2.7.16 1/29/10 8:54 AM CD Installed ISIS Basis System API
JETstreamInstaller 2.7.57 1/29/10 8:54 AM CD Installed ISIS JETstream Installer
ISIS-Basis-Driver 1.1.18 4/9/09 12:00 PM CD Installed ISIS Basis Monitoring Driver
ISIS-Support-Logs 1.0.5 3/26/10 11:15 PM CD Installed ISIS SYSAPI LogClean
WSM-Agent 1.6.43 1/29/10 8:54 AM CD Installed ISIS VM WSM-Agent
ETK-System 2.010.001 4/7/10 9:56 PM CD Installed ETK Server System
ISIS-Basis-Security 2.6.3 1/29/10 8:54 AM CD Installed ISIS Basis Security Package
ISPI-Release 2.7.1 1/29/10 8:54 AM CD Installed ISPI Release Label

ISIS should have:
ETK-Client 2.010.001 4/7/10 8:23 PM CD Installed ETK Client

Thanks JR,

Seems like I have the following files missing:

ISIS-Mon-Agent 1.1.6 2/27/10 9:40 PM CD Installed ISIS Monitoring Agent

ISIS-Support-Logs 1.0.5 3/26/10 11:15 PM CD Installed ISIS SYSAPI LogClean

Can you please tell us if they are part of the original ISIS installation, or are they installed during the ETK installation?

I dont know what they do, but do you think they are causing our problem?

Regards

[219buster]

VM ETK should have this software:


ISIS-Mon-Agent 1.1.6 2/27/10 9:40 PM CD Installed ISIS Monitoring Agent
ISIS-Basis-DOTNET 3.5.0 1/29/10 8:54 AM CD Installed ISIS-Basis-DOTNET
AA-SP-VM 1.0.2 4/9/09 12:00 PM CD Installed ISIS Service Pack
ETK-Help 2.010.001 4/7/10 10:17 PM CD Installed ETK Help
ISPI-BASIS-Support 0.0.9 1/29/10 8:54 AM CD Installed ISPI BASIS Support
ETK-Data 2.010.001 4/7/10 10:11 PM CD Installed ETK Data
ISIS-OraPatch-Client 1.0.6 4/9/09 12:00 PM CD Installed ISIS Oracle Patch
AA-SP1 2.7.190 1/29/10 8:54 AM online Installed ISPI Service Pack
ISIS-Support-ISTA 0.8.1 1/29/10 8:54 AM CD Installed ISIS Support Paket ISTA
A-Sync 1.0.0 4/9/09 12:00 PM CD Installed ISIS Synchronisation
ISIS-BASIS-SYSAPI 2.7.16 1/29/10 8:54 AM CD Installed ISIS Basis System API
JETstreamInstaller 2.7.57 1/29/10 8:54 AM CD Installed ISIS JETstream Installer
ISIS-Basis-Driver 1.1.18 4/9/09 12:00 PM CD Installed ISIS Basis Monitoring Driver
ISIS-Support-Logs 1.0.5 3/26/10 11:15 PM CD Installed ISIS SYSAPI LogClean
WSM-Agent 1.6.43 1/29/10 8:54 AM CD Installed ISIS VM WSM-Agent
ETK-System 2.010.001 4/7/10 9:56 PM CD Installed ETK Server System
ISIS-Basis-Security 2.6.3 1/29/10 8:54 AM CD Installed ISIS Basis Security Package
ISPI-Release 2.7.1 1/29/10 8:54 AM CD Installed ISPI Release Label

ISIS should have:
ETK-Client 2.010.001 4/7/10 8:23 PM CD Installed ETK Client
Hi thanks for getting back will check and let you know !!

[219buster]

Hi there these are the files installed on my etk vm

ISIS-Mon-Agent 1.1.6 "not there"
ISIS-Basis-DOTNET 3.5.0 "not there"
AA-SP-VM 1.0.2 "same version"
ETK-Help 1.908.001 "your version 2.010.001"
ISPI-BASIS-Support 0.0.8 "your version 0.0.9"
ETK-Data 1.908.001 "your version 2.010.001"
ISIS-OraPatch-Client 1.0.6 "same version"
AA-SP1 2.7.0 "your version 2.7.190"
ISIS-Support-ISTA 0.6.3 "your version 0.8.1"
A-Sync 1.0.0 "same version"
ISIS-BASIS-SYSAPI 2.7.5 "your version 2.7.16"
JETstreamInstaller 2.7.7 "your version 2.7.57"
ISIS-Basis-Driver 1.1.18 "same version"
ISIS-Support-Logs 1.0.5 "not there"
WSM-Agent 1.5.22 "your version 1.6.43"
ETK-System 1.908.001 "your version 2.010.001"
ISIS-Basis-Security 2.0.12 "your version 2.6.3"
ISPI-Release 2.7.0 "your version 2.7.1

and these are the files on isis

ETK-Client 1.908.001 "your version 2.010.001"

so that means that i have not got "ISIS-Mon-Agent 1.1.6" - "ISIS-Basis-DOTNET 3.5.0" - "ISIS-Support-Logs 1.0.5" all the rest are there but some have diffrent versions !!

Many thanks

[JR2]

You need to update to ISPI 2.7.1

[mkpapakostas]

You need to update to ISPI 2.7.1

I have already but its made no difference :hmmmm2:

JR2, can you give us the order of your ISIS software installation, as maybe the problem lies there?

Rgds

[JR2]

Hi,

You first need to check "installed software" tab and see if there are any errors or recovered files first.

[mkpapakostas]

Hi,

You first need to check "installed software" tab and see if there are any errors or recovered files first.


Hi, Just checked in "installed software" and theres no errors or recovered files in ISIS or any of the VM's

Regards

[Hoborg]

You need to update to ISPI 2.7.1
How to properly perform the update ISPI to version 2.7.1 without "XFire null point exception" error ?

[JR2]

Reinstall Jetstream

[219buster]

You need to update to ISPI 2.7.1
hi i have installed the ISPI 2.7.1 update. All that i can see is the three files that i'am missing that are on your etk vm log the date that the files were installed are ISIS-Mon-Agent 1.1.6 2/27/10 9:40 PM CD Installed, ISIS-Basis-DOTNET 3.5.0 1/29/10 8:54 AM CD Installed, ISIS-Support-ISTA 0.8.1 1/29/10 8:54 AM CD Installed. The dates are after all of the the rest by neally a mouth. Is your isis offline ? many thanks

[Hoborg]

Reinstall Jetstream

How to do this offline ?

OK, I did it already - works:proud:

[simplextibi]

hi
can someone give links to ISPI 2.7.1 or newer version

thanks

[seaman5705]

How to do this offline ?

OK, I did it already - works:proud:

Can you explain how to reinstall Jetstream ?
I used to back-up Jetstream folder and then replace it after ISPI 2.7.1 install and XFire error. But I am still getting errors and uncomplete install.
Thanks

[Hoborg]

Log on as administrator to ISIS , go to add/remove programs and deinstall all 4 Jetstream positions . After that install jetstream from ISIS installation DVD and reboot the server.

Any news how to run ETK client . I installed it on standard PC with running ISIS launcher and now it ask me for user and password to log in. What the password is ? In ETK installation manual is something about DMS server adress. Can somebody give me any tips ?

[Arriba]

Log on as administrator to ISIS , go to add/remove programs and deinstall all 4 Jetstream positions . After that install jetstream from ISIS installation DVD and reboot the server.

Hi there Hoborg, i've been waiting on someone to explain the solution to the jetstream update problem. So thanks for that but just for clarification:

did you install the ISPI 2.7.1 update before you uninstalled the jetstream packages?

did you use the ISIS 2.7.0.31 to reinstall the jetstream packages?

[JR2]

Any news how to run ETK client . I installed it on standard PC with running ISIS launcher and now it ask me for user and password to log in?

u: admin
p: admin

All lower case!

[Hoborg]

Not working. When in ETK Admin I put user: admin and I go to line to put password I got message can not get DefaultFilialePasswort.:hmmmm:

[Hoborg]

Hi there Hoborg, i've been waiting on someone to explain the solution to the jetstream update problem. So thanks for that but just for clarification:

did you install the ISPI 2.7.1 update before you uninstalled the jetstream packages?

did you use the ISIS 2.7.0.31 to reinstall the jetstream packages?

Yes and Yes ;-)