multidiag 1 2010 help with installation

[d.zio]

hi to all
i recently bought multidiag 1 2010 and i have problem with the installation....i install the programm i put the sn to the confugiration i connect to the car and dont communicate with the car....who can help me with team viewer please...........

[alclot]

same problem ;(

[d.zio]

problem solved.......put for SN 070026 AND ALL OK