sky Not working

[yasminandrio]

Sky not working, Working fine on wednesday but not working at all yesterday or today, just shows no signal, checked f-connecters both ends, dish not moved nomally reset and a forced software reset, spoke to customers repairs who reset the lnb with no joy, anyone whos had same problem or who can help would be good thanks all.

[Manic01]

Reset the lnb?

[yasminandrio]

Thats what the repairs team said on the phone last night, went through the sky menu, did health check and once the health check has finished it give u the option of restting the lnb which i did but still no joy same error.

[Manic01]

What can happen is sky box defaults to incorrect tp maybe this was what they meant.
What error code shows?

[yasminandrio]

No Error code just no signal just says no sat signal, but thats on both boxes, i was thinking water in fconnecters but in both is a bit much!! and all seals look good have checked them and disconnected them and reconnected them but still no joy!!

[Manic01]

You tried spider on the dish to see if connections ok?

[yasminandrio]

Well the Sky set up what i am talking about is a mate at work, so he doesnt have the joys of other boxes?? but in total he has three sky boxes all saying no signal, and now he has just told me sky said it could be a fault which the dish!! but thats less then a year old.. do you think he should get some cable off me and a few f-connetors and give that a go?? but all cables having water in is a bit far fetched!!

[Manic01]

I would nip round with another workingreceiver, just set up on 28.2e and see if it gets a signal.
If not can only be lnb or cable.
Or get him to bring his receiver to you.
Sounds like cable possibly water ingress.
If its a quad lnb not all ports would go at same time.

[Manic01]

Just to add, dishes only go out of line not faulty.
Try one of your reeivers round there, check dishpointer to see if it's moved.

[yasminandrio]

Were going to try new cables first, not a good weekend for him not to have his sky working.

[yasminandrio]

Just to add, dishes only go out of line not faulty.
Try one of your reeivers round there, check dishpointer to see if it's moved.


I've said that to him i'm just quoting what the sky repaire team said to him, also he did say he couldn't even move the dish it was that well fixed!!

[thijs]

Take a spare lnb with you they are cheap enough nowadays,
to see if that fixes it.

[yasminandrio]

Take a spare lnb with you they are cheap enough nowadays,
to see if that fixes it.


Nice one thanks this is where i think the problem is, Lnb or water!! i can't see anywhere else where the prob could be.

[setfiretorain]

Strange that is bud, hope you get it fixed up!

Regards.

[dave-h]

Nice one thanks this is where i think the problem is, Lnb or water!! i can't see anywhere else where the prob could be.

Are any of his Sky boxes Thomson boxes by any chance?

[mickygvip]

my sky box is all so doing the same think arrrrrrrrrrr

[setfiretorain]

hmmmmmm, could be a sky **** up ?

Regards.

[yasminandrio]

Are any of his Sky boxes Thomson boxes by any chance?

no all amstrad