virus on dell inspiron ?

[JIMCEE]

Looking for some help here dk please, my dell laptop seems to be infected by some virus, it goes on to the google home page but when i search on google i keep getting directed to all sorts of crap sites, i have done system restore with no luck, malaware bytes, trojan vundo ect but all come back clear of infection but theres something there somewhere on it, any help would be great. :stupid:

[smoggy]

looks like you have a real nasty

first turn off system restore as it could also be in there and replicating itself.
malware bytes and superantispyware are 2 of the best, try running them in safe mode.
you could also try the free trial version of Hitman pro
if you do manage to get rid of it don't forget to turn system restore back on

[JIMCEE]

thank you so much smoggy, hitman pro cleared 11 viruses and its going great now.

[JIMCEE]

sorry smoggy it all back again with a vegence, anybody, anywhere help get rid this thing please, its says volsnap.sys- windows 32 drivers-trojan when i run hitman pro

[dasteph]

just a suggestion but try running a rootkit scan with sophos its free and it may find what is causing the the problem.

Sophos Anti-Rootkit - Free Rootkit Detection and Removal Tool (http://www.sophos.com/en-us/products/free-tools/sophos-anti-rootkit.aspx)

[smoggy]

another free one to try is TDSS Killer Download TDSSKiller 2.5.4.0 Free - A tool to help you remove malware belonging to the family Rootkit.Win32.TDSS - Softpedia (http://www.softpedia.com/get/Antivirus/TDSSKiller.shtml)

[golfmoh]

norton or kasperski is good

[golfmoh]

avast :
http://www.torrent411.com/torrents/Avast_Internet_Security_6_matp37___ashBase_dll_14_ 03_2050_matp37

[JIMCEE]

how to remove it- download free avast- run full scan-wait till it has been detected- remove from avast quarantine before scan has finished. worked for me

[smirnoff_rules]

sorry smoggy it all back again with a vegence, anybody, anywhere help get rid this thing please, its says volsnap.sys- windows 32 drivers-trojan when i run hitman pro

volsnap isnt a virus is it >?What is the volsnap.sys file? (http://www.computerhope.com/cgi-bin/process.pl?p=volsnap.sys)