PDA

View Full Version : Sky freeview help



chillers2uk
30th December, 2008, 12:40 AM
Hi all.
I hope someone can help cos im all out of idea's.
I have a standard sky dish and a pace box with a freeview card.
I cancelled my sky subscription about 8 year's ago and the freeview has been fine till a few day's ago.
The basic channel's like bbc1, itv, ch4 are all perfect but channel's like sky news, bbc news, five, e4, film4, keep coming up with, no satellite signal is being received. When i check the signal test, the strength is three quarters full, the quality is nearly on full and the lock indicator is ok. I have checked all the connectors and switched LNB and 22k to off and on in the installers menu but still no change.
I have also done a software update but still no joy.
Can someone please help.
Thanks in advance for any info.

Saltire
30th December, 2008, 03:59 AM
this is a guess mate, but sounds like the card, phone up sky and buy another free to view channel card off them.
I could be wrong as i have no sat experience, but sounds like card to me, thats just my opinion.

chillers2uk
30th December, 2008, 11:12 AM
Hi.
Thanks for the reply mate. I will take the box to my brothers house and try it there to see if it works. If not then ill look at getting a card.
Has anyone else had this problem or have any suggestions.

benny/9
30th December, 2008, 11:26 AM
Hi.
Thanks for the reply mate. I will take the box to my brothers house and try it there to see if it works. If not then ill look at getting a card.
Has anyone else had this problem or have any suggestions.
************************************
this is what i have to do to keep the chns open
if your useing a freeview card in any other receiver
from time to time the card goes down and needs to
be returned to a official box left on chn 5 overnight
and then it will open the chns again most sat boxes wont
keep the free view card updated some tm models like the tm 3000 models will keep a freeview card updated

chillers2uk
30th December, 2008, 01:01 PM
Thanks for the reply benny/9.
Do you think it could be the box or just the card?
I have always had this card with this box. I have never swapped the card or box.
This card was sent free by sky about 5 years ago.
Do you know if the Pace box model no 1.3Z36 will keep a freeview card updated?
I have just put it on chn 105 Five. I hope it does the job.
Thanks again.

benny/9
30th December, 2008, 01:58 PM
Thanks for the reply benny/9.
Do you think it could be the box or just the card?
I have always had this card with this box. I have never swapped the card or box.
This card was sent free by sky about 5 years ago.
Do you know if the Pace box model no 1.3Z36 will keep a freeview card updated?
I have just put it on chn 105 Five. I hope it does the job.
Thanks again.
************************************************** ********
i have a old pace box and i use that to update the card
i just put the dish on 28e no phone line connected
and leave it on chn 5 and my card updates. you have
done well if you card has kept going down mine needs the
update every couple of months or so. give the update ago first
before you try anything else it can take few hours

chillers2uk
30th December, 2008, 03:16 PM
************************************************** ********
i have a old pace box and i use that to update the card
i just put the dish on 28e no phone line connected
and leave it on chn 5 and my card updates. you have
done well if you card has kept going down mine needs the
update every couple of months or so. give the update ago first
before you try anything else it can take few hours

Thanks for the reply again benny/9.
Its still on 105 but nothing yet. I will leave it on all night.
How do i put the dish on 28e. Can you tell me please

C64
30th December, 2008, 03:21 PM
Thanks for the reply again benny/9.
Its still on 105 but nothing yet. I will leave it on all night.
How do i put the dish on 28e. Can you tell me please

If all FTA (BBC, ITV etc) are clear but all FTV (Channel 5, Channel 4 +1 etc) channels are blank then it is the card which has been out of the stream long enough to have skipped the 'stay alive' update.

Any Sky digibox will keep the card alive.

Has the box been in storage or not used for a length of time?

The update can take many hours to hit as Sky cycle the 'stay alive' messages, they are not all broadcast at once.

It could also be that your dish has slipped slightly out of alignment, making some transponders weaker.

Have a look at this list, if all the FTA ones are clear yet the FTV are encrypted then it's the card.

101 BBC One FTA
102 BBC Two FTA
103 ITV1 FTA
104 Channel 4 FTV
105 Five FTV
108 Sky Three FTV
115 BBC Three FTA
116 BBC Four FTA
118 ITV2 FTA
119 ITV3 FTA
120 ITV4 FTA
131 Men & Motors FTA
134 S4C FTA
135 Channel 4+1 FTV
143 BBC HD FTA
144 Sumo TV FTA
145 Sumo TV+1 FTA
146 Zone Reality FTA
147 Zone Reality+1 FTA
148 Zone Reality Extra FTA
149 Zone Romantica FTA
155 OBE FTA
157 Hollywood TV FTA
158 Film24 FTA
160 Open Access 2 FTA
161 Open Access 3 FTA
167 Information TV FTA
168 Info TV 2 FTA
169 Passion TV FTA
171 Raj TV FTA
176 My Channel FTA
180 Five US FTV
181 Five US+1 FTV
182 Five Life FTV
183 Five Life+1 FTV
184 ITV2+1 FTA
185 ITV3+1 FTA
186 Legal TV FTA
187 fame TV FTA
192 MKTV FTA
194 BEN FTA
195 propeller FTA
197 Life One FTA
198 Creative TV/AIT FTA
199 Anime Central FTA
203 Channel M FTA
315 Film4 FTA
316 Film4+1 FTA
321 Zone Horror FTA
322 Zone Thriller FTA
323 True Movies FTA
324 True Movies 2 FTA
325 Movies4Men FTA
327 Movies4Men2
423 Golf TV FTA
427 Wrestling Channel FTA
355 Chart Show TV FTA
356 The Vault FTA
357 B4 FTA
359 Classic FM TV FTA
360 Channel U FTA
361 Fizz TV FTA
362 Bliss FTA
364 Scuzz FTA
366 Flaunt FTA
368 ROCKWORLDTV FTA
374 Bubble Hits FTA
375 MusFlash TV FTA
376 Big Box TV FTA
501 Sky News FTA
502 Bloomberg FTA
503 BBC News 24 FTA
504 BBC Parliament FTA
506 CNN FTA
507 S4C2 FTA
509 EuroNews FTA
511 CCTV-9 FTA
514 Al Jazeera English FTA
516 Russia Today FTA
517 France 24 FTA

chillers2uk
30th December, 2008, 04:54 PM
Thankyou witchy2k1.
The box has not been in storage. It has been plugged in and working fine.
The one thing i forgot to mention was that the dish and box was moved from our old address to new address in jan 2008 by a private installer. It has been working perfectly till a few days ago.
I have checked through the list you put up.
The only fta channels working are, 101,102,103,118,119,120,131,315,316.
All the rest including ch 998, 999 come up with, no satellite signal is being received.
The working ftv channels are, 104, 135, 180.
I have left it on 105 as benny/9 instructed but dont know how to put the dish on 28e. Do you know?
Thanks again for the help.

benny/9
30th December, 2008, 05:13 PM
Thankyou witchy2k1.
The box has not been in storage. It has been plugged in and working fine.
The one thing i forgot to mention was that the dish and box was moved from our old address to new address in jan 2008 by a private installer. It has been working perfectly till a few days ago.
I have checked through the list you put up.
The only fta channels working are, 101,102,103,118,119,120,131,315,316.
All the rest including ch 998, 999 come up with, no satellite signal is being received.
The working ftv channels are, 104, 135, 180.
I have left it on 105 as benny/9 instructed but dont know how to put the dish on 28e. Do you know?
Thanks again for the help.
************************************************** ******
hi m8,
when i said put the dish on 28e this is astra2
and i was a figure of speech for a motorised
satellite system, if you have the mini dish it will
be set on 28e and your seeing the free to air chns
just leave the box on with the card in it on one of the chn5 chns that need the card to open them

chillers2uk
30th December, 2008, 05:22 PM
Thanks for the reply benny/9.
Yes it is a fixed mini sky dish.
I will leave it on ch 105 all night.
I will let you know the results in the morning.

.: JaCkPoT :.
31st December, 2008, 01:43 AM
channel five is FTA and FTV but on this tp`10773.00 H 22000 2/3` it is viewable without any card.... the FTV version is out there but why use a card for five??? goto add channels and see if there is a new five that should be fta

chillers2uk
31st December, 2008, 11:52 AM
Thanks Sadiq999uk for the reply.
I had it on Five to let the card update. The problem is not about getting Five. Most of my channels come up with no satellite signal is being recieved.
Have you any idea what is causing this.
Please help.

chillers2uk
31st December, 2008, 12:04 PM
Very upset now, just switched the tv on.
I have had the digibox switched on ch 105 since 1pm yesterday afternoon.
It is still coming up with, no satellite signal is being recieved.
I have checked other channels, sky news, b4u music, they are all coming up with, no satellite signal is being recieved.
Can anyone please please help.

benny/9
31st December, 2008, 12:06 PM
Hi guys.
Thanks Sadiq999uk for the reply.
I had it on Five to let the card update.
Very upset this morning when i switched the tv on.
I have had the digibox switched on ch 105 since 1pm yesterday afternoon.
It is still coming up with, no satellite signal is being recieved.
I have checked other channels, sky news, b4u music, they are all coming up with, no satellite signal is being recieved.
Can anyone help please.
************************************************
have you tried checking if the card opens any of these
channels that need the freeview card to open them
five us
five us+1
fiver
fiver+1
also try leaving it on one of these channels and see
if they open. like i said i'm surprised your card has'nt
gone down more often when useing it in a un official receiver i would leave it on one of the above chns then if nothing happens i would think the card has given up. i can wait upto 7hrs for my card to re charge after it goes down and it's couple of months my card needs putting in the official receiver

benny/9
31st December, 2008, 12:14 PM
channel five is FTA and FTV but on this tp`10773.00 H 22000 2/3` it is viewable without any card.... the FTV version is out there but why use a card for five??? goto add channels and see if there is a new five that should be fta
************************************************** *******
most use the freeview card to open chn 4HD and a few other
chns which are still under contract and are not yet free to air.

chillers2uk
31st December, 2008, 12:36 PM
************************************************
have you tried checking if the card opens any of these
channels that need the freeview card to open them
five us
five us+1
fiver
fiver+1
also try leaving it on one of these channels and see
if they open. like i said i'm surprised your card has'nt
gone down more often when useing it in a un official receiver i would leave it on one of the above chns then if nothing happens i would think the card has given up. i can wait upto 7hrs for my card to re charge after it goes down and it's couple of months my card needs putting in the official receiver

Thanks for the reply benny/9.
I will leave it on one of the other channels. Hope that does the job.
My reciever is not a unoffical one. I had sky subcription which i cancelled. My card then became a freeview card which im using in the genuine pace box which was supplied by sky.
When your card goes down does it come up with no satellite signal is being received?

benny/9
31st December, 2008, 01:37 PM
Thanks for the reply benny/9.
I will leave it on one of the other channels. Hope that does the job.
My reciever is not a unoffical one. I had sky subcription which i cancelled. My card then became a freeview card which im using in the genuine pace box which was supplied by sky.
When your card goes down does it come up with no satellite signal is being received?
************************************************** *********
hi m8,
we have been at crossed purposes, my card is a freeview card
with the yellow house on it, and i use it in a tm 6900 receiver
mainly for chn4 HD. and i only use the official pace box to charge
the card, but as your useing the official receiver your card should
stay active, it could be a card fault you have, or even a receiver
fault. lets hope the card fires up and works again

chillers2uk
31st December, 2008, 01:50 PM
************************************************** *********
hi m8,
we have been at crossed purposes, my card is a freeview card
with the yellow house on it, and i use it in a tm 6900 receiver
mainly for chn4 HD. and i only use the official pace box to charge
the card, but as your useing the official receiver your card should
stay active, it could be a card fault you have, or even a receiver
fault. lets hope the card fires up and works again

Thanks for the reply again benny/9.
My card is with the yellow house on it as well.
I hope it is not my receiver
I will go and connect my box with my card in it at my brothers house in a short while.
I will let you know as soon as i get back.
I hope someone on this site knows the solution to this problem.
Thanks again.

C64
31st December, 2008, 02:03 PM
I strongly suspect that your dish has slipped ever so slightly out of alignment and you are recieveing some transponders weaker than usual.

Have a look to see if all your broken channels are on the same transponder/s.

Your card realy should have updated by now.

chillers2uk
31st December, 2008, 05:44 PM
Just got back guys and im glad to say that my dish and wiring must be ok. Good job really cos my dish is on the chimney brest.
I took my box with my card in it and connected it to my brothers dish.
Its the same, no satellite signal is being recieved on the same channels. Its same as it was at my address.
So now, how do i tell if its my box or my card. I did not put my brothers card in my box cos he subscribes to sky and i did not want to mess his system up.
I dont know if to order a sky freesat card, or get a box, or get both. I cant afford to be throwing money about.
Thanks in advance for any help guys.

C64
31st December, 2008, 05:56 PM
Phone Sky mate :)

Maybe they'll replace the card for free.

chillers2uk
31st December, 2008, 07:01 PM
Phone Sky mate :)

Maybe they'll replace the card for free.

Thanks for the reply.
I rang sky and they cant find any details on their system cos its a really old card number. The guy said it wont be the card cos i have been using it in the original box and if it was the card it would not come up with, no satellite signal is being recieved.
I will have to buy a new card from freesat. He said there is no point buying one as it wont work if im getting the message, no satellite signal is being recieved. The last thing i want is to get a new card and still have the same problems.

chillers2uk
31st December, 2008, 11:00 PM
More help please guys.
If a buy a secondhand sky digibox, connect it to my existing dish and not bother with a card, will i get all the freeview channels.
I would rather spend ?20, ?30 on a box than a card cos i only need basic viewing.
What is a good make of sky digibox. I have seen lots on ebay.
I cant think of a better solution than this for my problem.
Thanks in advance for any help.

dasteph
1st January, 2009, 12:42 AM
just dumped sky recently they told me i could still get all the freeveiw channels through the sky box.

tecno mate
1st January, 2009, 01:21 AM
i agree phone sky and request a new free to air card i think they went to 07 encryption but i would not rule out a reboot first. or a motorised system and a patched tm box and wait for n3 decription and get lots of channels for didly squat

.: JaCkPoT :.
1st January, 2009, 02:43 AM
It cant be the card.. Its the box... Take out the card and the message will remain... The tuner within the receiver has worn out... Buy a receiver like the Technomate 3200.. It will read the freesat card and you will be open to dish upgrades too...

chillers2uk
1st January, 2009, 04:59 PM
Thanks for the reply Sadiq.
I would also like to thank everyone who have replied and tried to help me out.
Finally, i would like to share a txt message that i just received. It put a smile on my face.

To all my friends who sent me good luck for 2008.
It did f**k all, so for 2009 could you please send either cash or vouchers, (not woolworths) thankyou.
Happy new year to all of you.

Lastly if anyone has a spare sky digibox that they dont need and want to sell really really cheap, please let me know.
Thanks.

krazylegz
2nd January, 2009, 08:01 PM
have you tried a forced firmware upgrade?? also have you tried unplugging box from wall and plugging it back in?

i would personally get your brothers box and try it on your feed to rule the possibility that you nlnb could be goosed, water in the coax or dish moved slightly.

chillers2uk
2nd January, 2009, 08:40 PM
have you tried a forced firmware upgrade?? also have you tried unplugging box from wall and plugging it back in?

i would personally get your brothers box and try it on your feed to rule the possibility that you nlnb could be goosed, water in the coax or dish moved slightly.

Thanks for the reply.
I did the forced firmware upgrade twice but no luck. I have also unplugging box from wall and plugging it back in many times. weird thing is that i have nearly full signal and quality, i can,t understand why its not working.
I will try what you said with my brother's box and report back.
Thanks again.

zari
3rd January, 2009, 09:26 PM
have you tried a forced firmware upgrade?? also have you tried unplugging box from wall and plugging it back in?

i would personally get your brothers box and try it on your feed to rule the possibility that you nlnb could be goosed, water in the coax or dish moved slightly.

I HAVE SKY BOX WITH FREEVIEW CHANNELS, BUT THEY KEEP BREAKING UP ESPECIALLY THE ONES

Katherine
24th February, 2009, 02:06 PM
Hi,

This may help you.

I recently connected a very old Pansonic Sky Digibox, without a sky card. All I wanted to do was watch the standard free channels, some of the channels worked and some didn't, i.e. Sky News, ITV etc.

To top it all, I could not get any channels after Channel 156, very strange I know.

What i did was update the software on the box by:

1. turn off the box - at the mains for at least 2 to 3 mins minimum
2. hold down the backup button on the box (not remote)
3. turn on the box (still holding down the backup button) and wait for all the lights the lightup. A message will appear on the screen telling you that the system is updating and it will take ten minutes or so.
4. release the backup button.
5. let it finish updating - the box will go to standby when it is finished
6. turn on the box.

This worked for me. I can get all the FTA channels including SKY news - the only one I cannot get is Channel 5 (I'm not that bothered about it)

Good uck.

Sorry for any typos - sent this very quickly.

terriers
24th February, 2009, 06:02 PM
guys why we dragging this out,,the boxes had it,,just buy another,if tuners had it sometimes some chnls work and some dont ,,its that simple