help with spiderbox9000hd

[mayonayes]

recently bought a spiderbox 9000hd and it keeps freezing and coming up scrambled channel. my internet is provided by talktalk. does this matter. any help is greatly appreciated. thanks????
:giveup:

[localhero]

Have you got latest updates & is your c.s server any good!

[egibbons]

Sounds like server to me if the latest firmware is installed...

[bluenumbers]

I too am having mega freezing problems on talk talk as provider , tried 3 diff clines, 3 different boxes all same result??...hhheeellllpppp!! :)

[tash7]

I had same problem bought belkin modem but make sure it's compatable to spiderbox it still freezes but not a much