Dell e6400 System password

[hugo626]

Hi, everyone, I was trying to use the finger print software on Dell e6400.

And I would like to switch it off. However, it seems the software automatically set up a System Password for my computer. I can not turn off the pre-authentication and finger print.

As I search from the internet, seems I have to remove the pre-authentication from the F2 menu, by using the System password.

Could any one can help me to give me the System password?

Service tag: J8707R1
Service code: 41854361149

thanks for any help!

[hugo626]

and the Code in PreWindows login is

#J8707R1-1D3B

[smoggy]

suffix 1D3B is too new for our calculators
at present only Dell or paid service website

[hugo626]

Could anyone is able to help me, now? I am still struggling with this problem.

Many thanks.
:giveup: