bmw icom notebook dell d630

[katy83]

Hi friend,
need help is possible.
buy from web china hardware bmw icom with hard disk for notebook dell d630.
all work good, programming work, only icon diagnose not run.
please check photo:
can see icon at the top left.
integrated service technical application.
informazioni tecniche,diagnosi,misurazione.
when click this icon, nt run no work..
what the problem ?

[tk500]

problem is in your supplier