internet off line

[DaveE]

Hi went into my mail but it shows working off line, click it and the red cross goes then a box opens asking if I want to go on line click yes but as soon as I try to send a message it's back. How do I get back on line please

[GastonJ]

A bit more information would be helpful such as which email client?

[Canker_Canison]

Sounds like Outlook.

Have youconfirmed that you have a working internet connection?

[DaveE]

Thanks windows live

[DaveE]

Yes that's OK

[DaveE]

Yes but I now can't sign in

[03ahmads]

If it's a laptop check that your time & date are set correctly, on my laptop they get reset when the battery is removed, which in the past has stopped me from logging into my e-mail.