FOXWELL NT644 Diagnostic Scanner

[sattv2000]

Does anyone own or has access to a FoxwellTech NT644 Diagnostic Scanner? They are widely used in the UK and Ireland but very rare in the US. One of our folders is corrupt...

Much Appreciated!

[speedy100]

After about 5 months of using the FOXWELL NT650 Elite i am very disappointed from the tool and the support of Foxwell.
It has many bugs and many times it is not able to connect at all. In the beginning of its use i tried to report the bugs to them in order to help them solve them. To my BIG surprise they always ask for VIDEO !!! of the problem so their engineers will understand... I am afraid that there is language communication problems... as it is not possible to stop my work and turn into a video producer. Maybe they can do it in China without getting fired...
Also many of its Menu selections support few and NOT POPULAR cars. For example the [Clutch Adaption] ONLY supports LandRover and Jaguar!!! Who cares about these two? People that own these expensive cars will go to official dealer service points only!!!
Anyway total disappointment ... :(