starview the box super help please

[flattopguy]

hi there
i have a starview 3 the box super, it went down last night.
i have done all the usual things , latest firmware ect key emu on, checked codes , but when i do a channel scan no channels are found . my kryptview works ok.
i also have a freind with a starview 2 who has the same problem
and cant figure it out either. his box went down a few months ago.
any help appreciated

[mtv1]

who is your provider m8 more info

[flattopguy]

my provider is telewest
thanx

[mtv1]

did you try a factory reset , then install filmware , if you did all this and your kryptview is working its sounds like a faulty tuner

[flattopguy]

yes i did factory reset and firmware

[mtv1]

are u getting anything freeview even

[gmb45]

are u getting anything freeview even what symbol rate u using ? its either 6.952 or 6.887,

[flattopguy]

no freeview and i dont know what symbol rate means , im fairly new to this

[mtv1]

if you not getting any sig m8 tuner is gone esp if your other box working is it under warranty

[gmb45]

no freeview and i dont know what symbol rate means , im fairly new to this if u not got right symbol rate set u will get nowt m8 im not familiar with the menu of the starview but u need to go into menu - installation and set it before u scan 6.887 or 6.952 try both, also m8 dont sit staring at your posts or u wont see any replies from other peeps

[flattopguy]

will try that tomorrow, thanks, forgot to mention when box first went down it said channel changed please wait for update nothing happend

[flattopguy]

im from the uk, i dont have splitter, but will set default key
thanks

[flattopguy]

still no joy, was wondering if anyone else has the same problem or just me

[barcode]

I'm having the same problem.It [starview3] was working fine earlier then this afternoon came up as channel changed etc. I had nothing, no freeview. So I did a reset and lots of scans but it's finding nothing.

[kaydan5]

Hi, mine went down earlier put 8.04e back on, re scanned put emu key back on and all channels working.

[boomer39]

dont think this is the problem, but ynk... it might be vermin themselves,if you cant get bbc1 etc, that sounds like their fault, but obviously you have internet up and ok. but got a feeling.....ynwa

[flattopguy]

hi
my starview started working again last week but the same thing has happend again, channel changed, please wait for update then scrambled or bad channel my starview 2 is fine.
was wondering if it could be the firmware.

[boomer39]

just do mnu, 1570, default, then exit to slyspts, leave to update...ynwa

[normanski]

managed to sort it out

[flattopguy]

me too. till next time