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tech_cz
4th November, 2014, 09:07 AM
Hi,

what do you say that Abrites wants 200Eur per year for support, updates and online functions?
I thought that in the begging he promised updates will be free.

WBR, Marek

PremierD
4th November, 2014, 09:20 AM
He lied ...................... lol

super jumbe
4th November, 2014, 11:47 AM
Hi,

what do you say that Abrites wants 200Eur per year for support, updates and online functions?
I thought that in the begging he promised updates will be free.

WBR, Marek

The old saying is , if it sounds to good to be true, then it probably is .....:)

lupu_sandu
4th November, 2014, 12:30 PM
240 euro/year VAT included is not a ****ing astronomical sum.

TULGEYWOODMAN
4th November, 2014, 02:24 PM
Hi,

what do you say that Abrites wants 200Eur per year for support, updates and online functions?
I thought that in the begging he promised updates will be free.



WBR, Marek

I say......put your prices up then!

pepi
4th November, 2014, 07:25 PM
200eur is not that much , because every day I am earning money from this tool.
The free updates you will have on existing licences, for new licences we will have to pay like always.

fruti
4th November, 2014, 07:44 PM
What is now 200 or 240 ?
Bulgarian want 240€
I also pay for licence ... it is no so mutch ... take look CMD or SWIFTEC ... 1000€ per year ...

lupu_sandu
4th November, 2014, 09:00 PM
200 without VAT

gttuning
4th November, 2014, 11:59 PM
200eur is not that much , because every day I am earning money from this tool.
The free updates you will have on existing licences, for new licences we will have to pay like always.
i think once you not buy AMS you have no update at all.

amir_82013
5th November, 2014, 08:20 AM
AMS 240 Euro for all license active ? or for each license ?
Example for : BMW & MB & Ford & Fiat & PSA & Renault i must pay 1440 Euro ???? !!!!

lupu_sandu
5th November, 2014, 09:31 AM
AMS is a one year fee for your interface (for all licenses).

tech_cz
5th November, 2014, 09:38 AM
BTW,

there is another "Support Plan" that you have to pay to get any support.

WBR, Marek

mikhailzgv
5th November, 2014, 09:45 AM
Sell ​​it ... yet that did not come up AVDI

Dashcoder-Alexander
6th November, 2014, 03:50 PM
Here is the Original Text:


AMS - Annual Maintenance Subscription
240 EUR


- 12 months access to the latest software releases and online services

Your initial purchase of AVDI interface includes one year software update of the basic diagnostic suite, tools and our online services. To keep up to date your software applications and maintain usage of our online services we recommend the Annual Maintenance Subscription. Annual Maintenance Subscription is a renewable one year subscription. Annual Maintenance Subscription does not provide any support coverage this is provided separately by the Support Plan.

Activate AMS is required to purchase additional special functions
SP - Support Plan
180 EUR


- 12 months support by email (required after expiration of the first year support included in AVDI package).

Clear step by step articles of AVDI procedures from a user perspective. Support desk manned by top AVDI professionals and fully integrated with the development team.

Support Plan can only be used with activated Annual Maintenance Subscription (AMS)

autofan1965
6th November, 2014, 05:10 PM
Maybe abritus will pay customer for support too? New functions have new licenses. For what customer should pay? For explaining that this function dont work at this moment? Or for fixing bugs from licenses what is already activated?

datapage
7th November, 2014, 12:43 AM
Quite simply, the owner of the knife cuts the bread.
IADL is the icing on the cake

fruti
7th November, 2014, 12:03 PM
Hm, how long you guys wait for updates ... i made payment couple days ago and still didn't receive url on mail ..... :(

drakov
7th November, 2014, 12:23 PM
Hm, how long you guys wait for updates ... i made payment couple days ago and still didn't receive url on mail ..... :(

Release date was changed to the 10/11th of this month

TECH
9th November, 2014, 10:59 AM
240euros for updates is not much money but for suport when you reacive answers like ..your pc have problem ... check you connections ..., are too much!!!!!

gttuning
9th November, 2014, 12:49 PM
we can only hope next year wont be 480euro:)
still happy anyway toll makes money ,thats what is about.

malczykos
9th November, 2014, 09:37 PM
Interesting as it is a point of law .
When we bought the program , no one talked about the fee .
What if we do not accept change ?

Abritus sold thousands of interfaces now come to the conclusion that you could earn even more .

And what will happen if they put some time tokens to use programs ?

Is it too will be in accordance with the license agreement ?

fruti
10th November, 2014, 05:12 PM
Anyone get update today? I still waiting

antonypaul
12th November, 2014, 12:09 PM
Hello dear fruti Did you paid your AMS ?

zoyzoyni
12th November, 2014, 02:46 PM
according european commercially legislation privacy policy it is up to company, BUT ENY diversion first step is to inform eny prospect customer for all future company plans,so the customer have full image.in our situation we pay one hi prise device not compact as eny other diagnostic but build up peace by peace.(BNXXX)MNXX ETC.and some time include all bug where is the only time we email abrite for correct this bug.is this email what they call year suport or what?????????what upadates???fuction we pay one time and they are not updateble exept the bug.i dont like all this story....this device is not like tunning softwares where every week updates include some new ecus or solusions.

TULGEYWOODMAN
12th November, 2014, 06:38 PM
You're not making any money then?

I love updates....................first with the updates grabs the dosh.....

dave11674
12th November, 2014, 10:00 PM
hmmm well whats the KAP diagnostics fee we pay each year already for then ?
i remember in the emails it was something to do with getting updates for ?144 per year

and what if you only do KM with abritus like me and you pay for the year AMS and no km updates come out ?!?!?

dave

zoyzoyni
12th November, 2014, 10:24 PM
I BET ALL MY DEVICES:)NONE ABRITES OWNER KNOW or contact for ask the topic sentence the reason abrites request this amount of money and it is up to coundry from 240 to 350e.:)YES not same prise.WELL i did for ask the reason and the thoughtway of (update-support-online??etc)THE ANSWER"""WE release diagnostic fuction for hyundai-vag-passthru driver and so on,apart goes for the frequently updates and other part to coundry dealer which work for enycustomer have questions or need some kind of help(agree for dealer) prise is not hi ok but why??so my answer it was abritus customer buy spesial fuctions and thats all...dont need diag fuctions but only spesial which make abritus famous,(and here is my question) if someone dont need the diag fuctions but only spesial he pay and have a bug so he send you logfile,this customer dont have support cause he didnt pay year fee for diag fuction????AND THE ANSWER WAS YEEEES.first must clear something.updates and upgrades is not the same.CMD-SWIFTEC-KLM CORECTION DEVICES MAKES UPDATES INCLUDE NEW ECUS-CARS E.T.C.UPGRADE MEAN I CORRECT MY BUG,ARE NOT THE SAME contents WITH ABRITUS.or for ex online star diagnosis where with a button you have helpdesk solusion.or by call.....
I recommend TO ALL FORUM TO EMAIL AND COMPLAINER ABRITUS CAUSE NEXT YEAR TOKEN WILL INCLUDE.........

ruffles1986
12th November, 2014, 10:59 PM
You pay for commander with full functions actives, and one month later new soft is realized, then you lost some beta functions and if you like enjoy it again then must pay new version. I think is the best and complete tool, but some times they like earn money from nothing.

zoyzoyni
13th November, 2014, 12:09 AM
right this is the point.never being update in spesial fuction vag-bmw or eny factory.for ex peugeot read pin bsi fuction customer pay for only this fuction and contineu to be same fuction...or vag or mercedes 722.9 7gear fuction have same fuction sinse today as eny one he pay a year before.true is they try to earn money for build a server where 90% from fuction will work only online:)cause the china copys.this means upkeep and realy need money.but this is not our problem...solusion for china copy is every development make one market value and sell more......

digitaltech
13th November, 2014, 08:17 AM
1. Buy interface - basic update free - lie #1
2. Buy special function - don't work, sorry no refund - lie#2/dishonest practice
3. Introduce new internet activation feature with out telling your customer - lie#3/dishonest practice
4. When asked about "internet activation" i was told " only one time when new software is installed" - lie#4 every 30 days now.
5. To buy one new special function i need to pay extra 200 euro WTF ?

Sorry I'm all checkmated out, how many times will i have to put up with this bullsh1t.... i bought a tool to work with out the internet, now I'm a hostage of AVDI company.... if they figure out my id and shut down my interface i will have a $9000 paper weight... i know people spent 20-30k on their tools... just saying it was not fair.
I can image how mechanics would react when the manufacture of tire changers,wheel balancers, air compressors, impact gun, wrenches came to them after 3 years and said you need to pay every year or the tool will no longer work :)

At the end of the day I thought I was buying a product, which I initially did, but then it was converted to a service... nice scam.

P.S. Yes i know 200 is not a lot, ppl make $$$ with it, but its just the principle of it, and lately its some new surprise coming from AVDI team...
P.S.2. Haters need not reply.
P.S.3. I have been following Abritus72 way before avdi, when they just have the vag commander product with simple k-line interface, i thought that company would eventually become more customer friendly and more like a "serious" business, local distributors, like autologic, snapon, matco etc... oh boy was i mistaken.

drakov
13th November, 2014, 09:11 AM
hmmm well whats the KAP diagnostics fee we pay each year already for then ?
i remember in the emails it was something to do with getting updates for ?144 per year

and what if you only do KM with abritus like me and you pay for the year AMS and no km updates come out ?!?!?

dave

Dave its the same thing, only just on renewal the price will go up, so if you bought there basic plan 1 week before the changes you dont pay the new prices till the year is up, personally I think most kap users won't be bothered about this as like me they would be taking out the priority or secure plans because of what it offers (at least the ones I have spoken to said that)

koyot
13th November, 2014, 10:21 PM
they should be raised as more /
which is slightly more expensive better sales