Skybox F5s works in MY house but NOT in another house

[calpsy]

Hopefully this is an easy fix ( I think it is but just cant figure it out )

I bought 2 skyboxes in the summer and use one all the time and the other has just sat there doing nothing . I gave it to my father for xmas and tested it in my house before I gave him it and it worked great . I got him a new line too and tested it and it worked fine . NOW when I connect the box to the internet in his house it wont connect even though im doing everything right . Is there maybe a setting that's been made at my house that's clashing with the internet at his house ??? ( IP address clash maybe ? )

thx for looking .

[martin035]

Couple of things you could try;
1. Switch off the rooter and box, switch on rooter when up and running you switch the box on.
2. Could be a DHCP problem, menu - select Network - Network Setup' and turn DHCP 'off' if its on and vice versa

[calpsy]

Thx MArtin . Ive tried the router and box reset but nothing changes . I think it has something to do with the internet settings/DHCP but cant figure it out .

[aldo20569]

go into the routers internal settings and turn any firewall/security off, somehow most of the isps have the security up to high in the router nowadays

[P&D]

Hopefully this is an easy fix ( I think it is but just cant figure it out )

I bought 2 skyboxes in the summer and use one all the time and the other has just sat there doing nothing . I gave it to my father for xmas and tested it in my house before I gave him it and it worked great . I got him a new line too and tested it and it worked fine . NOW when I connect the box to the internet in his house it wont connect even though im doing everything right . Is there maybe a setting that's been made at my house that's clashing with the internet at his house ??? ( IP address clash maybe ? )

thx for looking .

Have a look here may help http://www.digital-kaos.co.uk/forums/f184/skybox-f5-suspected-network-dhcp-problem-339306/

[Hadron]

Thx MArtin . Ive tried the router and box reset but nothing changes . I think it has something to do with the internet settings/DHCP but cant figure it out .

So how have you left DHCP? I have never had any problems by leaving it set to ON.

Some routers use 192.168.0.xxx & some use 192.168.1.xxx If you selected a fixed IP for your Father's box while it was at your house & his router uses a different address to yours, then that will cause problems. With DHCP set to ON, it should find the right address though.

[calpsy]

Hi thx for all your help . Tried it again tonight after checking everything works in my house . Set it up in my dads house and still the same . So decide its the router stopping access so go through every setting and its fine . Even phone the wife up and have her check each thing in my settings on my router with everything on his router . Everythings the same . Then do a check for check with his box and my box . Everything my wife said matched this box so its the setting on my dads box I guessed . Reset everything on the box and matched everything in my house and still nothing . For some reason I decide to check the Ethernet port . Everythings fine . I give the cable a shake and still nothing . I then push the cable end that plugs into the box down a bit and the lights light up ! ! ! . I let it go and they go off . I push the plug down and it comes on . Ends up the Ethernet port might be faulty . Bring it home to my house and it works straight away LOL . Im just gonna swutch boxes with him for an easy life .


Hopefully you understood what I wrote and thx for your help .

[sudhera]

Does the network app work, try youtube to see if the box connects to the internet

[bevhfc1875]

can any help me with a new TP update for a v8box

[Hadron]

...I then push the cable end that plugs into the box down a bit and the lights light up ! ! ! . I let it go and they go off . I push the plug down and it comes on . Ends up the Ethernet port might be faulty . Bring it home to my house and it works straight away...

Did you also try your Father's ethernet cable at your house, or just the box?

It might be his ethernet cable that's faulty.