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View Full Version : TM 5402 m3 help needed Please



argyle2
12th July, 2015, 03:51 AM
Hi Im in the process of loading channels on satellites. However after all channels have loaded on for example hot bird the channel list appears on the screen and when in scroll on to a fta channel that channels picture appears. However when I exit the channel list screen or press ok to see the channel there is no picture and I have to turn off the receiver and switch on again I have looked on line and cannot find a solution so your help would be gratefully received.

Many Thanks

markwi
12th July, 2015, 11:21 AM
Not sure if I fully understand what's going on.How are you loading channels on satellites?If using a Channel List,that's been downloaded from the net,where did that come from?Is your Motorised setting USALS or Diseqc 1.2 ? I take it this was a working system?My best guess is you've loaded a Channel List via usb and it's changed the motoroised setting of the receiver.Cheers

argyle2
13th July, 2015, 02:42 AM
Not sure if I fully understand what's going on.How are you loading channels on satellites?If using a Channel List,that's been downloaded from the net,where did that come from?Is your Motorised setting USALS or Diseqc 1.2 ? I take it this was a working system?My best guess is you've loaded a Channel List via usb and it's changed the motoroised setting of the receiver.Cheers

Hi markwi, Many Thanks for your reply I am in the process of setting up the receiver onto a motorised system I'm using Diseqc 1.2 and have scanned the hot bird satellite roughly 1,500 channels downloaded from the satellite I did not use a USB.As per instruction book the list of channels appear in a window and when I scroll on to a fta channel on that list the channel is there however when I press ok to get the channel on the full screen without the lists of channels the screen goes blank Hope this adds further information.

Many Thanks

markwi
13th July, 2015, 09:28 AM
Hi markwi, Many Thanks for your reply I am in the process of setting up the receiver onto a motorised system I'm using Diseqc 1.2 and have scanned the hot bird satellite roughly 1,500 channels downloaded from the satellite I did not use a USB.As per instruction book the list of channels appear in a window and when I scroll on to a fta channel on that list the channel is there however when I press ok to get the channel on the full screen without the lists of channels the screen goes blank Hope this adds further information.

Many Thanks

You'd be better off using USALS and putting in your longitude and latitude.Can you give me some channels names that you're having problems with and what is the message on the screen when you view these channels?Can you see the signal level is ok when you press the i button?Also does the dish move ok from satellite to satellite.You can get dead transponders scanned in but you may not be on 13E.Here's a guide that should help with setting up a motorised system:
1 The pole the motor is to be mounted on has to be perfectly vertical.You'll need a very good spirit level for this.
2 Hopefully you don't have any houses or trees too close to you,in the southern sky.
3 Put the motor on the pole at a height that suits your dish pointing due south.Tighten the bolts enough so that the motor can't move.This adjustment will be fine tuned later
4 Set the latitude scale on the motor to match your location(can be found with Satellite Finder / Dish Alignment Calculator with Google Maps | DishPointer.com )This adjustment won't be moved again.
5 With the motor connected to receiver make sure it's at the zero point(should be possible from the Motorized Setting menu)
6 Mount the dish on the motor arm so that the seam or zero line of the motor arm is in line with the centre of the dish.You can measure from either side of the dish to get this accurate.Tighten up the securing bolts well,this won't be moved again.
7 Set the angle scale on the dish to the "dish bracket angle",found in the motor installation manual,for your latitude.This will be fine tuned later
8 Make sure the lnb is at it's zero position ie with the cable coming down at 6 O'clock
9 With everything connected go to the Motorized setting menu of the receiver and select USALS for the DISEqC Motor setting and enter your longitude and latitude..
10 Then select a satellite that is the most southerly to you and a valid transponder(check with kingofsat).Then you need to do a Go To command to move the dish.
11 Adjust the dish with very small movements,until you get a signal,by the moving the motor assembly on the pole left or right.If there's no signal increase the dish elevation slightly using the angle scale on the dish then try the horizontal movement again.If still no good then move the dish down past the previous position and try again.When you have a signal tighten up all the bolts evenly and check by flexing the dish gently up/down,left/right that there's always a reduction in signal ie you have the optimum position.
12 You should now be able to go to any satellite,within reason, and pick up channels or do a scan for channels.
Good luck.Cheers
Edit. You may find it easier to leave the motor in the due south position and fine tune azimuth by changing the longitude setting in Motorized Settings

markwi
13th July, 2015, 10:24 AM
...or you may not be selecting 13E to view,the i button will confirm this.Double press the i button to keep info on the screen and check to see if Hotbird 13E is there.If you're not on 13E press the sat button and select 13E(and press OK).After the dish is at 13E try pressing the ok button(to display the list of channels) and select CNBC(on 11117 V 27500),that's fta.Cheers

argyle2
14th July, 2015, 12:42 PM
Hi markwi, Again Many Thanks for your advice After many calls to Technomate, it turned out to be my 7 year old TV and the v format on the Technomate so it seemed my hdmi cable could not handle it so lost picture when I went from the channel list on to a actual channel now using a scart lead and everything is fine.

Many Thanks argyle2