virgin superhub 2ac poor wireless

[mikk]

Our main virgin router connects via wireless bridge with two Linksys routers, This set up worked perfectly untill Virgin upgraded us with the 2ac model, now the client routers lose connection constantly. I have tried a different settings including the channel but nothing works. I had to register the 2ac which I think deactivated the old superhub so I guess I cant just downgrade by putting it back online? Any ideas?

[dasteph]

switch your superhub into modem only and hard wire to your bridge if possible or to another wifi router.

[mikk]

Hard wire would be best but not the easiest solution, might try modem mode, does the second router connect to the superhub via the wan port?

[dasteph]

no when you switch to modem mode the only ethernet port on the superhub that is in use is the lower port of the four ports then connect the cable to the wan port on the router.

[tonyc59]

Hi i know this is an old thread but i too have been having problems with dropouts on superhub 2 would this cure it by putting it in modem mode then hardwire to another router i have my box hardwired to the router but get the dropouts 4-5 times an hour they last for about 30 seconds but it is annoying i belive this is a common problem with the superhub 2 and VM cannot seem to cure it really considering changing provider only problem is i do get good speeds.

[DOUGALMCD]

Try another router then you don't have to use theirs it's up to you to use what you want although keep theirs as they may want it back when out of contract. You will have to contact them though when you put a router in the system so it can be connected on their network.

[cunny]

Open a cmd window.
Type ping xxx.xxx.xxx.xxx -t to continous ping the router. Just to check it's not the router. (replace xxx.xxx.xxx.xxx with ip of router)

If there are no dropouts then change address to say www.google.co.uk

Check again for drop outs.

If dropouts are there, and none from your router then the hub could be at fault. Try reset and/or changing ethernet cables

[MichaelThugs]

Evasive-- Thanks for the response....so youre confirming that a wireless access point will do the trick? Do I just assign the printer an IP address through my router and then install it as a Windows network printer?