16 Jetta with Kessy, Remote doesn't work.

[nickolasd]

i have 2016 jetta with 2 original vw keys and both remotes don't work, also "Comfort" unlock of door(when you touch a door handle) doesn't work as well. have to manually unlock door, but engine start works fine.
reprogramming remotes like on non-kessy car doesn't work.

anybody have seen it before, any ideas how to get it fixed.

[exe123]

Check for error codes. Maybe some antenna faulty

[Maartinj]

Check for error codes. Maybe some antenna faulty

check key Mhz
check BCM part number to find what region
you can manually add remote

[qeso705]

1)What partnumbers are on keys?
2)Maartinj how you will manually add remotes to keyless car?
3)When you try unlock/lock doors via handle dashboard wake up?
4)Read us trouble codes from 05 and 09.

[nickolasd]

no trouble codes in any modules in a vehicle except engine and gateway. ill check Mhz and part numbers of keys.
i found few similar problems searching internet, but no solution except to make new key again.

also info from rosstech
Channel 001: Remote Control MatchingAdaptation Channel 001 (09-Cent. Elect)may not be applicable to a BCM installed in a KESSY (Address; 05-Acc/Start Auth. control module) equipped vehicle. If Channel 001 is not available, the vehicle key, (with integrated or non-removable remote) should be automatically matched when performing Immobilizer 4+ (http://wiki.ross-tech.com/wiki/index.php/Immobilizer#Immobilizer_Generation_4) matching."

[Maartinj]

no trouble codes in any modules in a vehicle except engine and gateway. ill check Mhz and part numbers of keys.
i found few similar problems searching internet, but no solution except to make new key again.

also info from rosstech
Channel 001: Remote Control Matching

Adaptation Channel 001 (09-Cent. Elect)may not be applicable to a BCM installed in a KESSY (Address; 05-Acc/Start Auth. control module) equipped vehicle. If Channel 001 is not available, the vehicle key, (with integrated or non-removable remote) should be automatically matched when performing Immobilizer 4+ (http://wiki.ross-tech.com/wiki/index.php/Immobilizer#Immobilizer_Generation_4) matching."
try to replay on questions we ask

[nickolasd]

key part number 5k0837202ak 315Mhz, both keys are original keys since new.
cant get bcm part number vehicle too far away.