dm500c ethernet problem

[bob114]

hi
flashed image with dream up after setting ip adress on dm500c
lost ethernet connection during flashing now have no ethernet connection
tried 2 cables on different pcs no go still no connection
internet sign on toolbar says cable not pluged in
used cables on other boxes ok
is the ethernet port an easy fix (ie could it have blown a fuse)
thanks for any help

[Devilfish]

You don't need an ethernet cable when flashing with dreamup, you can use a null modem cable on it's own.

Does your box boot up fully? If so, check the ip address hasn't changed. Some images have DHCP enabled by default so your router will have assigned it another ip address.

[bob114]

hi
thanks for the reply
just got 2 dm500cs from dvb seller connection problem started when changing image
had set ip address ok before flash
the box has flashed ok
have tried changing ip address turned dhcp off
connection crossed out on pc so carn't ftp
used cable and pc on different box ok
on second box tried to back up image with dream up
got this log

09:14:27 box type: DM500
09:14:46 Ping result: OK, box is alive and speaking to us ;-)
09:15:49 downloading image from box...
09:16:03 ERROR while downloading image from box!!
09:16:03 Error while creating Backup
09:16:23 Ping result: NOT OK!!!

I have not changed image on second box yet
still have connected with ethernet port
(just to say don't use router)
just thinking may have 2 bad doxes

[Curious123]

On your second box, leaving aside trying to back it up. Does the box connect to your home network and internet? Just need to establish if the problem is with your ethernet port, image or router?

[bob114]

hi
yes at the moment 2nd box has connection (don't use router)
loses connection when tring to back up image with dream up
have seen files on box wih ftp program also had telnet connection
because ethernet connection stops when using dream have not flashed
box incase I lose ethernet connection all together like on 1st box
(flahing works ok with dream up just carn't ftp so not able to add or save files)

just to say before flash on 1st box had connection changed ip address

[Curious123]

How are you connecting to your box to ftp files? With a crossover or a null modem cable?

[bob114]

hi
crossover cable ethernet port on dreambox 1 is the problem carn't get a connection
null modem cable connction no problem as box has flashed with dream up
thanks

[Curious123]

I have had problems in the past connecting pc with crossover cables and other devices. It could be your pc and crossover cable configuration. It seems strange that both of your boxes have the same problem. If you have any friends with a router maybe you should try it there before considering returning the box.

[bob114]

hi
from my 1st post
is the ethernet port an easy fix (ie could it have blown a fuse)

BOX 1 the port stopped working through and has not worked since flashing with dream up (tried different ip address etc) connections all working fine on dbox and other dreambox

BOX 2 has erthernet connection stopped when tring to back up image on box
as log in post one (so have not flashed in case it goes same as box 1)

so realy asking is ethernet port easy fix as don't want to open box if needs sending back
thanks again

[Curious123]

The ethernet port connections are soldered onto the motherboard so there is not much you can do about it.

[bob114]

hi
I have the box working (no ethernet connection)so will try flashing second box see what happens
thanks again for all replies

[bob114]

hi
just noticed in a dream up tut
Make sure ?use network? is unchecked

I had it checked could this have caused problem as
ethernet port was working before flash
also will try backing up image on 2nd box again
with networkun checked

[Donnie Darko]

Worse case you could probably solder in a new port

[Curious123]

As your second box is partially working fine I would forget about dreamup and making a backup or flashing an image but rather concentrate on trying to figure out why you cannot ftp files etc.

[bob114]

hi
the story so far on 2nd box used dream up with network is unchecked
backed up image to pc
then was able to ftp files to image
flashed working image and ethernet working ok

so if anybody has just got a new dm500c from dvbseller
make sure ?use network? is unchecked or you may not
be able to make a back up or even like me end up with no
ethernet connection (like box 1)

hope this may help

again thanks for all the help

[Curious123]

Always nice to see people resolving their own problems. Glad you got it sorted.