Starview the box USB missing channels etc

[simonpg]

Hi I have sV the box Super USB I seem to have lost channels. I did a scan, no help, I did a factory reset unfortunitly can't remeber where to put in the 1570 Code! Can anyone help? Also what is the latest firmware?

[smoggy]

if your box was auto updating before you scanned then the firmware on it will be ok

on the remote press menu and the main menu screen comes up
point remote at box and enter 1 5 7 0 and the cas screen opens

[forestboy]

Hi I have sV the box Super USB I seem to have lost channels. I did a scan, no help, I did a factory reset unfortunitly can't remeber where to put in the 1570 Code! Can anyone help? Also what is the latest firmware?

press menu then press 1570 code

[dshannon1]

I had the same problem as above the other week and all you had to do was factory reset then do a re scan and all channels were back to normal

[cactikid]

also reading the posts helps as more than likely answered many times before.

[chucklor]

A lot of these boxes were running ok until vermin played about the other evening, the out come is that if you have got several channels missing skys1 skyprem 2 and quite a few more then if could be your firmware is 1.07 and will need updating to 1.12..... chuck

[egger7]

Hi. I have had the starview 4 (super usb) for about nine months. It has been working fine, when the channels didnt show up i'd restore factory setiings, rescan then enter 1570 and everything would return to normal. However when i got up this morning all my channels were off (just black screen) I did the rescan and swith Cas to on and only the free channels ie BBc1 etc came back- the likes of skysports arent working anymore!
The fraud message channel now says "Missing channels? Call now to dicuss a package for the channels you had prviuosly been getting for free?"

Does this mean the end of the line for my box or can anyone tell me if there is anything I can do? Would downloading new firmware onto my USB resolve this?

Any help would be greatly appreciated!

Cheers

[boomer39]

where are you mate??? vermin would not know that you or anyone else have been using a dodgy box, btw.

if you have 1.07 on box, put1,2 on instead, but not if box is a clone..vip..

[egger7]

sorry mate, i didnt realise that reply was for me hence i started that other topic. Im in edinburgh, I have never had to download anything or enter any codes for my box in the past, when i got the box it was all set up and ready to go and i was told it had an auto update feature or something so i'd presume id have the latest software but maybe im mistaken? So i should be looking to download software....do you have any links to where I can get this and is it simple to do?

Thanks in advance

[larryoke]

As boomer39 says you are most likely to be running on firmware version 1.07, press menu & system info and it will show, if it is as above the latest is v1.12 but please make sure your sv is not a clone because this vesion will only work on genuine sv's

[egger7]

May i ask how i would know if it is a clone? I have the box and it has starview and the logo etc on it- looks pretty official. Is a clone just a similar box with a different brand name?

Sorry if im sounding stupid!

[larryoke]

May i ask how i would know if it is a clone? I have the box and it has starview and the logo etc on it- looks pretty official. Is a clone just a similar box with a different brand name?

Sorry if im sounding stupid!

Not sounding stupid at all, if unsure it's always best to ask, it could be a costly mistake.If you use the search button in the sv section I'm almost positive there's an identification guide, if you can't find it I'll have a look later & post back.
Jok you type quicker than me!

[checks_38]

Hi huys new to the forum looked at it many times before for answers but this time i am going to have to post a question.

I am just outside Edinburgh and today my box (super USB) lost all channels I did a factory restore ran a scan and got some channels but was not able to unlock the encrypted channels. I have been able to scan my box before and unlock the encryted channels.
I have firmware version v1.07 so as far as i have read I need to upgrede to V1.12 This is when I downloaded the v1.12 done a factory restore switched the box off put the usb with the firmware on it in the box. Then I started the box went to USB confirmed I I wanted to do a software update. Then I got the following message. "it is not a file of this IRD"

[checks_38]

Hi all just a update to my problem posted above I formmatted the USB drive as a FAT32 file system as I moticed it was formatted as FAT which is a 16 bit After that tried again putting v1.12 on to my box and worked great. :devil:

[napster1]

update worked fine for me. thanks everyone

[YAHYA00]

Hi all just a update to my problem posted above I formmatted the USB drive as a FAT32 file system as I moticed it was formatted as FAT which is a 16 bit After that tried again putting v1.12 on to my box and worked great. :devil:


COULD YOU BE MORE PRACISE MINE COMES WITH THE SAME MESSAGE

[YAHYA00]

COULD YOU BE MORE PRACISE MINE COMES WITH THE SAME MESSAGE COULD YOU TELL ME WHAT YOU DID PLEASE

[YAHYA00]

I DONT KNOW WHAT U MEAN COULD YOU TELL ME HOW YOU FORMATTED IT AND HOW YOU PUT ON NEW SOFTWARE/FIRMWARE

[hypersonic]

Yahyhoo m8
You format the USB stick on your PC using Format/file system Fat32 (not NTFS) - You can also use a portable Hard disk formatted to Fat32 - copy the bin file to the USB stick or HDD. switch off the SV4 - insert the USB device & switch on. The SV4 should find the device and allow you to update the firmware.
There are plenty of threads on DK to help you with this if you spend a little time browsing.
Best of luck:ciao:

[blainey07]

Hi all

I have the starview super usb box and have lost bbc channels and others like nick junior 2 etc. Tried everything i.e factory default, reformatting (starting from scratch again) etc. I have the latest firmware and set the keycode in the secret menu to 'on' and everything you should do but this still does not pick up these channels. Any ideas?

Thanks in advance

[cactikid]

are you scanning from a direct feed from wall to box.

[cactikid]

I DONT KNOW WHAT U MEAN COULD YOU TELL ME HOW YOU FORMATTED IT AND HOW YOU PUT ON NEW SOFTWARE/FIRMWARE

post in lower case only remove caps,as you are shouting.

[hypersonic]

Hi all

I have the starview super usb box and have lost bbc channels and others like nick junior 2 etc. Tried everything i.e factory default, reformatting (starting from scratch again) etc. I have the latest firmware and set the keycode in the secret menu to 'on' and everything you should do but this still does not pick up these channels. Any ideas?

Thanks in advance
Are u using firmware 1.12 and are u on sly spts or sly movies when u put the keycode on ?

[81rick]

was wondering if any1 can help ive got star view 4 and lastest software. Ive lost all channels except for "diva tv and playboy" everything else has gone. Ive done a rescan and done factory reset but still no luck can any one help ?

[cactikid]

everybody keeps telling us they have the latest do they,always better to say what is on box and where they are,now the bad news see if you are there if so bad news.
3.7Software is followed by ------- new cards then --------- Nag 3
3.7 Software is for VM boxes only NOT Starview ect


*Set to receive new cards = Assumption based on N3 stream being present

*Receiving new cards = Fact

*Note: info on this list is subject to change

Current areas on 3.7

- Aylesbury
- Barnsley
- Bedfordshire including Bedford Sandy, Biggleswade, Dunstable, Luton (Set to receive new cards)
- Bells Hill
- Bolton
- Bradford (Set to receive new cards)
- Brighton
- Cambridge
- Casltford (Set to receive new cards)
- Chesham
- Cheshire including Warrington, Widnes, Runcorn
- Chiltern Hills
- Cleethorpes
- Coventry
- Croxley Green
- Derbyshire (Set to receive new cards)
- Dorset including Bournemouth, Poole (Receiving new cards)
- Dunbartonshire in Scotland
- Dundee in Scotland
- Durham
- East Anglia
- Essex including Harlow (Romford, Ilford, Rainham receiving new cards)
- Falkirk in Scotland
- Fife in Scotland
- Gateshead
- Glasgow in Scotland
- Grimsby (Set to receive new cards)
- Halifax (Set to receive new cards)
- Hampshire including Gosport, Aldershot, Farnborough
- Harrogate
- Hartlepool
- Hertfordshire including Stevenage, Hemel Hempstead, Bishops Stortford Watford, Rickmansworth South Hertfordshire, (Hitchin, Letchworth, St Albans, Ware, Hertford, Hoddesdon, Cheshunt, receiving new cards)
- High Wycombe
- Horley
- Huddersfield (Receiving new cards)
- Humberside
- Immingham
- Keighley (Set to receive new cards)
- Kent including Swanley, Bexley, Ashford, Dartford, Dover (Receiving new cards)
- Kirklees including Dewsbury, Batley
- Lancashire including Chorley, Preston, Burnley, Nelson, Accrington, Colne, Blackburn
- Leamington Spa
- Leeds
- Leicestershire (Set to receive new cards)
- Lincolnshire (Set to receive new cards as part of Nottingham headend)
- Liverpool
- London 41050 including Harrow, Wembley, Lewisham, Hackney (East London, South London, Seven Kings, Hounslow receiving new cards)
- Lothian in Scotland including Edinburgh city
- Manchester including Swinton, Salford, Stretford, Stockport, Wigan
- Middlesbrough
- Middlesex including Staines, Enfield, (Northwood receiving new cards)
- Newcastle
- Newcastle-under-Lyme
- North & South Lanarkshire in Scotland
- North Shields
- Norwich (Set to receive new cards)
- Nottinghamshire (Set to receive new cards)
- Oldham
- Oxford
- Paisley in Scotland
- Peterborough
- Portsmouth
- Reading
- Rotherham
- Rugby
- Scun'thorpe
- Sheffield
- Solent (Set to receive new cards)
- Southampton (Receiving new cards)
- Southend-on-Sea
- South Humberside (Set to receive new cards as part of Nottingham headend)
- South Shields
- South Tyneside
- St. Helens
- Stockton-on-Tees
- Stoke-on-Trent
- Sunderland
- Surrey including Guildford, Woking, Frimley, Farnham, Camberley, Epsom, Croydon
- Sussex including Crawley (Receiving new cards)
- Swindon
- Teesside
- Tonbridge including Tonbridge wells, Edenbridge, Lower Surrey (Set to receive new cards)
- Uddingston in Scotland
- Wirral
- York


Areas switched over to Nagra 3

- Aylesbury
- Batley
- Chesham
- Chiltern Hills
- Dewsbury
- Harrogate
- Huddersfield (NTL parts only)
- Kirklees
- Leeds
- Rickmansworth
- South Hertfordshire
- St Albans (Excw parts only)
- Watford
- West Yorkshire (NTL parts only)
- York






01/12/09, 05:43 PM - last edited on 18/02/10, 05:52 PM

Virgin Media has started to send out new smartcards to its TV customers, currently we're sending them to customers in Watford, Seven Kings, Kirklees, Wessex-Poole and Ashford. The new smartcard is easy to swap with the old - find out how at Switching your Smart Card.

The new smartcard is important. It works differently to the old card, and uses newer technology which will form part of a range of exciting new digital TV services from 2010 and onwards, including more HD channels, new TV on demand features and of course we’re also working on integrating TiVo into our TV service too!

Customers in the Watford, Seven Kings, Kirklees, Wessex-Poole and Ashford should have already received their new cards (or will be recieving them soon) and it’s important your old card is swapped out as soon as possible. Over the next few days, in the regions listed, we’ll be turning off some of the older TV signals on our network so if you haven’t swapped the card yet, please do so as soon as you can to ensure an uninterrupted service.

If you are in the Watford, Seven Kings, Kirklees, Wessex-Poole or Ashford areas and think you need a new smartcard please head to Switching your Smart Card and check our frequently asked questions (FAQ).

If you’re not in one of the regions listed, don’t panic, everyone will be getting a new smartcard. We’ll be going around the country region by region as we upgrade our TV service, and we’ll be in touch by post when it’s your turn. In the meantime, don’t worry there won’t be any changes to your TV service until that time.

[81rick]

thanks cactikid . I live in watford does that mean im screwed basically? and my box will no longer work? is there any way i can make the box work?

thanks

[boomer39]

thanks cactikid . I live in watford does that mean im screwed basically? and my box will no longer work? is there any way i can make the box work?

thanks
if on nag3......no way, renee

[cactikid]

nagra3 was brought out to stop all boxes working,only providers box will work.

[johnnieboy_67]

Can anyone please help me as regards to the software v1.12.I'v downloaded it but when i try to open the (bin) file it is not allowing me to.Can anyone please tell me how to open file and also how to upload software to my starview 3 box,thanks in advance.

[smoggy]

Can anyone please help me as regards to the software v1.12.I'v downloaded it but when i try to open the (bin) file it is not allowing me to.Can anyone please tell me how to open file and also how to upload software to my starview 3 box,thanks in advance.

V1.12 is not for your box
if you have a starview 3 then you need firmware V8.04e Digital Kaos - Downloads - GTRom_Super_8.04e.exe (http://www.digital-kaos.co.uk/forums/downloads/starview/23/gtrom_super_8-04e-exe-498/)

[polsim]

hello all, im trying to download v1.12 but i think i need to post first, sorry for being impatient but losing my channels is doing my nut in.

[polsim]

con anyone plz tell me what im doing wrong?

[khadam]

press menu then press 1570 code

can anybody tell me why the execute file is not working when i try and upgrade the software on the super usb?

[boomer39]

con anyone plz tell me what im doing wrong?
a bit of patience would help!!! you will have to wait for the server to update you. meanwhile, have a read about nag3 etc... and about your area etc... might save head scratching....

[Yirshad]

Hi,

Im from london. For the past week or so my channels are starting to disappear in chunks. Initially there we asian channels, then MUTV and Smovies channels and now today ss channels have gone blank. I have done factory reset and re-scanning as well but to no avail.
Box : Start View 4
Firmware Version: 1.12
Cable Socket: NTL

Help will be highly appreciated.

[smoggy]

Hi and welcome to DK

sorry to bring you bad news but a lot of London has changed encryption to nagra 3
the symptoms you have had is the effect of the gradual change over, very shortly you will only be able to get channels 1 to 5.
there is no fix for it so pretty soon your box will be useless.

[Yirshad]

thanks for the update.

But is there some way to confirm that its nag 3 or something else. I live in walthamstow and I can watch SS News, E4 and some other channles as well.

Do you have any solution for it ?

I will be glad to get help.

[smoggy]

according to the nag 3 area info thread Walthamstow has gone to nagra 3 so pretty soon you will only get channels 1 to 5
and has stated there is no fix for these boxes

EDIT : post 151 here http://www.digital-kaos.co.uk/forums/f10/areas-receiving-new-cards-93125/index11.html

[Yirshad]

it means will have to live with this :(

Is there any other option we can exercise ? There must be something to get around this problem.

Can we get this confirmed using any official source of service provider ?

[boomer39]

it means will have to live with this :(

Is there any other option we can exercise ? There must be something to get around this problem.

Can we get this confirmed using any official source of service provider ?
NO THERE IS NOT......

[mark8393]

it means will have to live with this :(

Is there any other option we can exercise ? There must be something to get around this problem.

Can we get this confirmed using any official source of service provider ?

dial 150 om virgin landline, and there will be somebody to help you out.

[81rick]

hi, i live in watford, my box is still not working, any idea what to do?

[BlueBox]

hi, i live in watford, my box is still not working, any idea what to do?

there nothing you can do just bin it

[BlueBox]

it means will have to live with this :(

Is there any other option we can exercise ? There must be something to get around this problem.

Can we get this confirmed using any official source of service provider ?

if you had taken a tv package from vm then you will had a new card sent that would have explained why they moved to Nagra 3