leeds area

[antsumner]

is the leeds area back on today

[mark8393]

is the leeds area back on today

you tell me, your from leeds!!!

[Manic01]

It wont be back on for a while .

[ikonos]

found this on another site:

New cards/Nagra 3 - Channels switched off Leeds area

As you know our customers in Leeds, Harrogate and York have been busy swapping their TV viewing cards over the last few weeks so the time has now arrived today, Tuesday 1 December, to switch off the first set of channels (Sky Sports 1 / Sky Movies Premier +1 and Zee TV) and start the transition over to the new platform. After we've had a chance to review the impact a further set of channels will switch off tomorrow at 2pm (All premiums including Sky Sports and Movies, ESPN channels and all plus 1's).

The impact of this upon Sales is that we expect to see an increase in calls and sales enquiries from this area of those people that have been viewing our TV for free by fraudulent means but have now decided to buy our TV service legitimately.
This group of people won't have received a new card to swap and will therefore be unable to switch back on those channels which are being switched off on the old platform.

There is a high likelihood that these customers will choose to buy on-line, however many will call in or visit one of our stores; they are also unlikely to admit to previously taking our services for free.

Please be aware though that some people may mention that they have lost some of their channels, if this is the case then check to see if they are a TV customer and if they aren't then explain that we don't have them recorded as a customer and that you are able to arrange for them to receive our TV service (some customers may want to up-sell too if they have been fraudulently taking additional channels on top of their M TV service).

[chizi88]

am in birmingham and my dbox just says no signal,i have reboot and try searching again but nothing is coming,can anyone help

[aftermath]

Tickets for region : England - Midlands
Ticket Number Status Description Customers Affected Date Modified
1141125

Updated


All ( Birmingham & Solihull )- Loss of Broadband Internet, Telephone, Digital TV


Broadband Internet, Telephone, Digital TV


04/12/2009 07:49

Customers in the Birmingham and Solihull areas may currently be experiencing a loss of their broadband Internet, digital TV, and telephone services. Our engineers are now investigating this issue.
Virgin Media apologise for any inconvenience caused.