Virgin cut off

[jg1875]

I noticed a couple of my movie channels had no volume, just as my virgin connection had been cut off. I have re-scanned my box and lost some channels, i then retried and found every time i tried to install my box i lose channels, i have next to nothing left! Do i have to wait untill my Virgin is up and running before i rescan?

Thanks in advance.

[Hob]

"Do i have to wait untill my Virgin is up and running before i rescan?"

Errr yes

[Hob]

Has it been cut off or are the channels just scrambled?

[jg1875]

Has it been cut off or are the channels just scrambled?

My Virgin has limited services until i pay my bill. Still have standard chanels BBC, ITV ect.. But i thought it decodes anyway?

Also heard about Leeds, any news when Edinburgh will be effected?

[jg1875]

i was only asking if virgin had to be up and running because last time my services were cut, i still had all my chanels.

i find it funny it decodes everything when i am on the standard package but when my services are cut (still have some chanels) it cannot decode anything.