Double speed from Virgin wasn't free!!!

[heheshamon]

So all us lucky customers that were told a few weeks ago by Mr Branson & his side kick Bolt that the majority of Virgin customer would get double thier speed all free of charge.

Now that sounds like a good thing something for all the loyalty and for FREE.

looks like alot of us were fooled just got an email informing me that the bill is being increased by ?3.50 a month then goes on to say look what we are giving you against our biggest competitor SKY almost to justify the rise!!!

Now don't get me wrong the internet service is excellent and there has only been a couple of times it has gone down in the 6 years i've been with them but i didn't ask for twice the speed I was fine with 10mb if i needed or wanted more then i would upgrade.

What do you think?

[plasterer]

Your right mate ,though i havent had that mail .
Unless there just charging you
Nice first post though mate ..............Paul

[Jaffa]

Yeah thought the same when I got the letter, mines going up by ?4:10....free upgrade my a$$. It is just a sweetener so they can increase the price whether you want it or not.

If it wasn't for their BB being so good, I really think I would tell them to fek off.

[lagerland]

Piss take but no change there................

[Meat-Head]

yeah, barsweards, cold called me, about upgrade phone package.

then charged 27P for a 'tarrif change'

If the intert wasn't so important DK is more than enough reasons, NOT to complain, just incase they 'accidently' turn off DK.

Meat

[tshirtman]

I got a letter today and my bill is going up ?2.25 a month.

I hope someone like watchdog picks up on this.

[mickeyboy]

just got letter today ,up ?3.50 a month ,for f all ..

[melloned]

They're no different to the rest, sign you up, then rip you off.
Sky and virgin are like 2 peas in a pod, for years now , they've swapped chopped and changed viewing packages, so you have to pay them more to view the same selection of favourite programmes.
I got fed up with both thier antics, so ~~~~ed them both off in the end !
My broadband package is a basic one from Talk Talk , it's shit, but it's cheap!

[happy_highlander]

Got my letter this morning ?3.70 a month the robbing ~~~~s. What I don't get is why everybody is different. Surely whatever they are changing should have the cost split between all customers equally

[Canker_Canison]

They may be putting the prices up, but at least they are also giving you something in return.

I got a letter from Orange advising there will be a 3.7% increase on my contract bill. (it might be 3.4%, can't remember the fine detail)

I get ~~~~ all extra for the privilage of paying them more per month than when I signed the contract in september.

[tshirtman]

Got my letter this morning ?3.70 a month the robbing ~~~~s. What I don't get is why everybody is different. Surely whatever they are changing should have the cost split between all customers equally

I think it goes off what bundle you have, not broadband speed, or any individual item.

[jordigirl]

not only is mine going up by ?3.50, all weekend they have strangled my bb speed took forever to download anything less than 1/2 a meg, when a pay for 20 mg bassads

on phone now as i type to complain

[TheCoder]

Do these letters tell you what the price rise is for ?

The website seems to imply its mostly for TV packages with some increase in phone call cost charges but broadband prices being held at the same level.

I haven't had a letter yet so no idea what it says but i'll be pretty annoyed if its a broadband rise as I just negotiated a new price with them a week or two back.

[lockdecoders]

i only have broad band with them and am being upgraded for free to 120MB from 50MB

[tshirtman]

Have a read of this:

https://my.virginmedia.com/customer-news/articles/price-changes.html?buspart=DMail_3