Phoned up Vermin to cancel my broadband, 20mb@?27 per month.
Their team got in touch and said ?20 for 50mb + a new hub. I ummed and ahhed and said I'd think about it.
They got back in touch and now ?19.25 for same 50mb.
Okily Dokily I said.
Checked my bill and it says my new monthly payment is ?21.50 !!
Just phoned up to ask what the heck, and told I need to activate it first before they can check my bill.
Any others had dealings like this?
I have been with Vermin since they took over NTLWorld, and before that Diamond Cable, unbroken contract. I think it stinks what they think of loyalty.
Their team got in touch and said ?20 for 50mb + a new hub. I ummed and ahhed and said I'd think about it.
They got back in touch and now ?19.25 for same 50mb.
Okily Dokily I said.
Checked my bill and it says my new monthly payment is ?21.50 !!
Just phoned up to ask what the heck, and told I need to activate it first before they can check my bill.
Any others had dealings like this?
I have been with Vermin since they took over NTLWorld, and before that Diamond Cable, unbroken contract. I think it stinks what they think of loyalty.


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