IPod touch won't turn on or restore? Error codes 1601 and 28?

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  • inorange
    Banned
    • Oct 2011
    • 41

    #1

    IPod touch won't turn on or restore? Error codes 1601 and 28?

    My sister's iPod touch 4th generation 64gb just "died" yesterday. She had half a battery, left it on the table, and came back 20 minutes later and it wouldn't turn on. She tried resetting it and restoring it and it never worked. I've tried both and also haven't had any luck. We've tried on both of our computers and have gotten error codes 1601 and 28. After having it plugged in for a while, I actually got it to turn on. It said it had a low battery but that it was charging. I then plugged it in to a different plug-charger because I read that it doesn't charge as well through the computer. It stayed on for a minute but then died again. I haven't gotten it to turn on since. It has pulled up in iTunes twice but I can only restore it and I would really prefer not to. Any ideas? I've read tons and tons of answers, help boards, and apple support but nothing has really worked so far. Please help! She's only had this iPod for a couple of months and can't really afford to have it replaced. Also the nearest Apple store is almost an hour away so that's really kind of a last resort. Also, she is running the most recent update, which I think is also part of the problem. I don't trust updates for the most part.
  • fijiman
    DK Veteran
    • Oct 2010
    • 976

    #2
    If iTunes recognised the iPod just back up and sync all your data....try a different usb lead in the iPod,if you do manage to backup your data think about a full restore...a full charge is required...your best option is to put the iPod into DFU mode while plugged into iTunes...then restore..Good luck

    Also look to install a clean copy of iTunes...
    Last edited by fijiman; 18 November, 2011, 09:24.

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    • Reapers
      Top Poster +
      • Jan 2009
      • 242

      #3
      youll have to remove your apple software competely

      like fijiman said should make a backup of your itunes and any apple settings.

      What the Error Codes mean and solutions
      Error list look at Error 28
      iTunes: Specific update-and-restore error messages and advanced troubleshooting
      Error 1601 or 1602 when restoring iPhone or iPod touch in iTune = also shows you how to remove them
      from your operating system except windows 7 you can use revo for that the link is below.
      also check this link
      iTunes: Troubleshooting security software issues

      if you dont know how to backup
      this link shows you how
      iTunes: Backing up, updating, and restoring iOS software

      for windows 7 you can use revo to compeletly remove
      the apple software
      Download Revo Uninstaller Freeware - Free and Full Download - Uninstall software, remove programs, solve uninstall problems
      Last edited by Reapers; 18 November, 2011, 23:13.

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