Hi, I have checked to see if port 12000 is open and it is, but it comes back saying we can not ping your router. How can i rectify this problem?
ping port 12000
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You probably dont want to !
Being able to ping something is just an indication that something is connected at the other end. All ping does is give a response to a single query.
For security reasons, its best to make sure your network doesn't respond to pings, that way anybody on the internet randomly looking for targets to attack wont know anything is connected to this particular ip address.
The ability to ping has absolutely no connection with the operation of any other server.Comment
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If your pinging from inside your network (ie on a pc that has an ip allocated by your router or within the routers subnet) then a ping response is normal and expected. The router should be acknowledging subordinate devices.
If your able to ping your router from the internet using your provider supplied ip (dont try to ping your external ip from inside the router network - the results can be unpredictable, you must be at another location) then its usually considered a secuurity risk as your telling the rest of the world that there is something connected here. Its usually prefered there is no ping response in this circumstance. You should be able to turn the ping response off in the router config.
btw, i'd be inclined to move your dreambox server away from port 12000. That particular port is used almost exclusively for cardshare so its very easy for an ISP to guess hat your up to. You can use just about any port you want from 1024-32768 as long as your clients know so they can connect on the proper port.Comment
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