No internet via ethernet after windows update

[krazylegz]

Afternoon all,


I have a Dell Latitude 3520 (approximately 6months old) running Windows 10pro version 21H2, and since the June update (KB5014699) I have limited internet access via ethernet lead, will work normally for about 1 minute then, Google maps will work, google will show search results but clicking on a search result or other bookmarks I have none will work.


If I take out the ethernet lead they all work fine, I have tried to uninstall the update but it fails to uninstall.


I have been on the Dell website and updated any Bios/drivers there was to no avail.


Does anyone have any ideas on how to sort it other than a system rollback?

[Ecosport95]

Hello.
Did you try to roll back the driver from device manager?

If you are sure that the update you mention caused the problem, try uninstalling it as follows:

Open PowerShell as administrator and run the command

wusa /uninstall /kb:5014699

I hope this helps you.

Greetings.

[CarlosIV]

check the availability of drivers on the hardware manufacturer's website and software tools. Try to install them ...