Help with 5300 super

[gracieboo]

Hi there just wondering if anyone can give me any advice.i have a technomate 5300 usb and yesterday when changing sateliites i lost all signal and everything is showing in the red quality and level. But when i go from 30 west to 42 east the picture comes ons for a few seconds showing signal green and 90 percent then drops to red and then goes off. I was told that the motor had lost long and lat. And to go to menu then motorised setting then motor control and then go to reference. This has worked for me in the past but this time it stays in the red. I kept on trying the motor control and eventually got about 78 level and 58 quality so i was able to get a picture again but as soon as i moved sats all was lost again. and had to try for hours again to get level and quality up out of the red. Anyhow im now stuck on 39 east afraid to move it again incase i lose all and not be able to recover any picture. Any help would be much appreciated many thanks

[gracieboo]

managed to get all sats with signal again

[Manic01]

And the issue was?

[dick b]

And the issue was?

sounds like cable/f-plug trouble.

[gracieboo]

Don,t know what the issue was with it im just glad its working now thanks.

[gracieboo]

gone again

Hi there to all the same has happened again as what i posted at the start of this thread only this time i don,t seem to be able to get the any level or quality.any help greatly appreciated. Is there a reference sat i need to go to ive heard thor 1west mentioned as being one of those. And then would i need to go to installation then motorised setting??????.

[mdt]

Hi there to all the same has happened again as what i posted at the start of this thread only this time i don,t seem to be able to get the any level or quality.any help greatly appreciated. Is there a reference sat i need to go to ive heard thor 1west mentioned as being one of those. And then would i need to go to installation then motorised setting??????.

are you using usals or diseqc 1.2??.. drive your dish to zero then select thor/intelsat then ok/go-to if using usals and if not select a active tp, say 12.606v.27500.3/4 and ajust your dish west in small steps to peak the sq reading. if the problem persists and you have checked your cable/connections and re-set your motor (at the dish) then you could try a fresh install, factory reset,re-load patch,softcam,channel list ect to see if it helps. regards mdt

[gracieboo]

Im using usals il give it a try later il also try moving lat and long slightly again many thanks

[gracieboo]

Problem fixed i changed my longitude by 0.4. From 1w to 0.6w and this seems to have done the trick thanks

[gracieboo]

Back again. My problem now is every time i turn the power off on the reciever it seems to loss track of the arc and i have no signal. I then have to spend about half an hour messing about with doing motor control go to ref and changing long and lat slightly then motor fine to get a signal. Has anyone had this problem before or knows why it would be doing this???? Im now afraid to turn the reciever off incase i can,t get any signal back and my wife has a real fetish about turning all electrical equipment off at night. Any advice greatly appreciated

[dick b]

If you change your lat too much you will lose signal on the outer sats you can change it by 20 degrees on 1W and not alter the signal but then you will recieve nothing on say 39E minor lat changes will have little effect its best to leave the lat setting alone.
have you tried doing a hardware re-set at the motor itself then in "motorised settings">motor control>goto reference>exit>position setting (put your correct lat/long in here)>exit>exit.make sure you have usals on the diseqc motor line and as the box is already set up exit to full screen then choose 1w on the sat menu>ok and bbc world 11.862 H 28000 as a channel, once motor has stopped go outside and slacken the motor/dish assembly just enough to move L/R to tune it in.if this does not work it sounds like there is a fault in either the connections/the stb/the motor.

to do a motor hard ware re-set send the motor via the manual button on it to "0" 1st, then press the reset button,you need a thin rod usually to probe a small hole in the case.the box needs to be on.

[gracieboo]

Thanks very much dick b i will give it a go but might need to get out the installer for any work with the motor its up a fair height.

[gracieboo]

Hi if you read this dickb or anyone that can help. would i be right in saying that in northern ireland latitude is 54.7877 and longitude is 6.4923.? and as you can only have three numbers in what should my lat and long be?

[mjon]

Hi if you read this dickb or anyone that can help. would i be right in saying that in northern ireland latitude is 54.7877 and longitude is 6.4923.? and as you can only have three numbers in what should my lat and long be?

Latitude: 54.4207?
Longitude: -6.4438?
This is your correct location, here is where to find it Satellite Finder / Dish Pointing Calculator with Google Maps | DishPointer.com

Just put the first 3 numbers in

[dick b]

yes mate in the TM enter 06.4 W for long and 54.4 for lat the lat should be the same as set on your motor and will not need moving again,But the long may need adjusting in 0.2 steps either lower or higher to get max signal exit to full screen after each change to check effect.