Starview 1 help?

[heno1969]

Hi All,
I'm a new member to this great site.

I need some help with my Starview 1 Box on VM (Nottingham).
I've lost all channels except bbc's & itv - (the nornmal channels), The firmware seems to be working ok, because i've got all of the other channels but no picture or sound, just the programme information. the channels update to approximately 120% then cut off - i've tried doing this on SKysp1 and turning it off and putting it back on again, still nothing.

The EMU is on and the box is on a direct feed.
I've also done a factory reset and reloaded the latest Api ver:400e_E software.

I've also read other post to try and solve the problem but without success.

Any help anyone?

Thanks
Heno