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  1. #1
    DK Veteran jckw's Avatar
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    Default dell latitude d600

    hi all any help please keep getting windows exp has encountered a problem and needs to close it says debug or close ran debug it just comes back again,the error signiture is

    P1 :c000009c
    P2 : 00000003

    error report contents says

    C:\DOCUME~1\you\LOCALS~1\TEMP\WERc69d.dir00\explor er.exe.mdmp

    C:\DOCUME~1\you\LOCALS~1\TEMP\WERc69d.dir00\appcom pat.txt

    this is exactly the contents driving me mad any help would be great

    thanks in advance
    we are all learning each day

  2. #2
    V.I.P. soft lad

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    Default

    have you done a virus and malware scan
    have you booted up into safe mode does it do it again

    it be an idea to updated your virus scanners and do a scan in safe
    mode











  3. #3
    DK Veteran jckw's Avatar
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    Default

    hiya m8 done all that this problem keeps coming back
    we are all learning each day

  4. #4
    V.I.P. soft lad

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    Default

    do a system restore take it back before you
    had these problems











  5. #5
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    Default

    OS problem this can be virus so just try to scan your pc if not help install fresh version



    br

  6. #6
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    Default

    Quote Originally Posted by jckw View Post
    hi all any help please keep getting windows exp has encountered a problem and needs to close it says debug or close ran debug it just comes back again,the error signiture is

    P1 :c000009c
    P2 : 00000003

    error report contents says

    C:\DOCUME~1\you\LOCALS~1\TEMP\WERc69d.dir00\explor er.exe.mdmp

    C:\DOCUME~1\you\LOCALS~1\TEMP\WERc69d.dir00\appcom pat.txt

    this is exactly the contents driving me mad any help would be great

    thanks in advance
    These 2 files looks like malwares....try Malwarebytes free version, install ...update and perform full scan and you are good.

    Hope that helps

  7. #7
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    Default

    You must turn off system restore, install Malwarebytes and update it, boot into safemode and run a full scan.

    it will keep coming back if you don't turn off systme restore.

  8. #8
    DK Veteran jckw's Avatar
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    Default

    Quote Originally Posted by ManofScience View Post
    You must turn off system restore, install Malwarebytes and update it, boot into safemode and run a full scan.

    it will keep coming back if you don't turn off systme restore.
    thanks to you all
    we are all learning each day

  9. #9
    DK Veteran jckw's Avatar
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    Default

    Quote Originally Posted by jckw View Post
    hi all any help please keep getting windows exp has encountered a problem and needs to close it says debug or close ran debug it just comes back again,the error signiture is

    P1 :c000009c
    P2 : 00000003

    error report contents says

    C:\DOCUME~1\you\LOCALS~1\TEMP\WERc69d.dir00\explor er.exe.mdmp

    C:\DOCUME~1\you\LOCALS~1\TEMP\WERc69d.dir00\appcom pat.txt

    this is exactly the contents driving me mad any help would be great

    thanks in advance
    hi all tried all the advice but still getting the same problem is there any other free ware that will sort this problem out many thanks in advance
    we are all learning each day

  10. #10
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    Default

    get a matching XP Disk and follow this guide : How to Perform a Windows XP Repair Install

  11. #11
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