That fact that you can ftp from it is a good thing. If it won't allow you to transfer any files TO the box then the image has locked and it is read-only.
You will need to flash the image again.
You can get a 1x image here and a 2x image here.
If it's a nokia then it will be a 2x image you'll need. If it's a Sagem, then it could be either a 2x or 1x box, maybe you're son-in-law will know. This means it either has 1 flash chip (1x) or 2 flash chips (2x). You can remove the cover or peer through the vents to see how many it's got. It should say Intel Flash or AMD on the flash chips.
Once you've got the image you need, FTP the .img file to the /tmp folder on the box. This should still be writable.
Using the remote...do the following...
DBOX
SERVICE MENU
SOFTWARE UPDATE
EXPERT FUNCTIONS
WRITE ONE PARTITION
FLASH WITHOUT BOOTLOADER
Select the image from the list and then OK.
It will then be flashed to the box.
When it reboots, you will need to alter the network settings again to match your home network. Connect to it with ftp again. You'll now need to transfer over the new auto update files (links in my signature).
Once that's done, do a channels scan and set up your bouquets.
That's it! Easy peasy!
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