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  1. #1
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    Default DAS / XENTRY 09.2010 Activate SDConnect

    Hi,

    I hope somebody can help me with this issue.

    I installed DAS 09.2010 using "newguide 2e"

    I would like to activate SDConnect and cannot.

    It works fine on my pc that has 01.2010

    This is what it looks like:



    And when I click on the toolbar this is the error that I get:



    I have tried to re-install SDNC and it did not resolve the issue.

    Any ideas?

    Regards,

    JR

  2. #2
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    Default

    UPDATE:

    Problem solved... I applied all online updates and it fixed itself

  3. #3
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    Default

    This happen on 09/2010 only, you need patch 1602 to solve it.

  4. #4
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    Default

    Add on should be 1620.

  5. #5
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    Default

    Hali! E Wis Service instal online update copy online update SDNC
    Quote Originally Posted by JR2 View Post
    Hi,

    I hope somebody can help me with this issue.

    I installed DAS 09.2010 using "newguide 2e"

    I would like to activate SDConnect and cannot.

    It works fine on my pc that has 01.2010

    This is what it looks like:



    And when I click on the toolbar this is the error that I get:



    I have tried to re-install SDNC and it did not resolve the issue.

    Any ideas?

    Regards,

    JR

  6. #6
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    Default

    Hello, I also receive the 750 comunication message. This means that my sdconnect is blacklisted, too?

    http://img806.imageshack.us/i/16364354.jpg

    http://img215.imageshack.us/i/26514297.jpg
    Last edited by zsolty_szasz; 24th February, 2011 at 10:17 AM. Reason: wrong upload of images!

  7. #7
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    Default

    It could be that your IP address is wrong
    Are you connecting your SDconnect to switch or direct to PC?

  8. #8
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    Default

    I had it so. After install 11.2010 I forgot about it.

 

 

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