Hi can anyone help me. Just taken out Sky multi room subscription but 2nd box (Thomson Sky +) won't play ball. Had signal sent twice and a replacement card but box still wont recognise new card. System menu still reads my old sky card. Tried all the self fixes recommended (secret menu and right/left navigation buttons etc) but still not reading. Can get freeview channels ok but not subscribed channels (used it as a freview box for a while). Is there a way that I can wipe the box/reset factory settings or should I purchase a new one?