Anyone able to get VAG K+ Commander 1.4 (China) to read Immobilizer III on an 2002 Audi TT?

When I choose Immobilizer -> Margenti Marelli Direct it reads and I can hear the car making sounds like a servo is moving then the program crashes before it shows the login / PIN.

I've tried Margenti Marelli Shadow 3 TT with no luck either. It doesn't crash, but it doesn't get the PIN.

I've tried multiple computers using Windows XP and all of them crash right after it read Margenti Marelli Direct, what's the trick?