skybox f3

**mame81** · 18th September, 2012, 09:22 PM

Hi i was just looking for some help if possible regarding the f3 box, i have been and brought a box and it was all set up in the shop the man told me i would just have to go home and plug it in and it would be good to go, well i done as he said once i got home and i connected to sky uk satelite ! how ever i was not picking up any of the basic channels bbc1, itv etc..how ever i was picking up all the sky sports etc, i was getting frustrated so i restored my box to factory settings and then re-ran a search using astra satelite which again picked up all my basic channels but now all my sky channels are scrambled i am not sure if i have done something wrong when restoring it, and have no idea on how to re-pick up the skyuk satelite i am at a complete loss and any help would be great thank you guys

female in distress

**mast** · 18th September, 2012, 09:25 PM

Hi

Well if you have reset the box then you have lost the magic file that gets you the $ channels. You will have to contact the seller.

Regards

**mame81** · 18th September, 2012, 09:41 PM

Hi mast thank you for replying to me, ok so i am stuck until i can get the box back to the shop?? is there no way of me being able to restore it? I think i will no for next time that i can do a search on 2 satelites to pick up the basics channels would that be right or should i still be able to pick them up on the skyuk signal ? please

**mast** · 18th September, 2012, 09:54 PM

Hi

In future do a backup of that all important "magic" file and also a backup of the whole firmware then you can mess with box.

As it stands without a backup there is nothing you can do.

If you hadnt defaulted the box to factory settings but just rescanned for channels you would have been ok.

On a fixed dish you would be just searching the one satellite sky uk on 28.2 degrees.

Regards

**mame81** · 18th September, 2012, 10:06 PM

thanks for your reply yet again, i am a complete virgin when it comes to anything like this but have read a few of the other posts would i back it up by usb??? im not sure?? to be honest if the shop sorts this for me i wont hopefully have to mess with it again, i was just getting so frustrated that i could not get any of the basic channels.. hopefully it will all be working fine again tomorrow and i have no further set up issues thanks so much for your help i appreciate it

**mast** · 18th September, 2012, 10:20 PM

Hi

Yep you would do a backup via usb. I am puzzled why you were not getting the basic channels though.

Maybe one or two channels had moved since he set box up but for you not to get all basic channels is puzzling to me.

Did it have a favourites bouquets or just one long list of channels like you got now.

Regards

**mame81** · 18th September, 2012, 10:28 PM

Hi no there was no favourites list when i got the box just a long list and most of them was scrambled or very poor signal like they kept freezing and was going out of time and there was a lot of names, so i thought by doing a multi scan i would then get it all but that obviously never worked as i then lost all my sky channels it has totally scrambled my brain

**mast** · 18th September, 2012, 10:42 PM

Hi

Well the damage has been done now, lets hope seller resets your box.

Make sure your cable connection, internet connections etc are all good and make backup of box before messing with anything.

There is channel lists on the forum that you can try after, that has favourites and channels sorted for you.

I have a list in the red stickies that works with an f3 and is up to date to a few days ago, you would just have to rename the favourites.

Of course you will need to do a bit of reading so you know what you're doing and if you get stuck then post your problem and Im sure someone will help or give us a shout and I'l try and help if I can.

For now Im gonna tuck myself in as Im knackered and you do the same to "descramble" your brain for your next challenges thats gonna be coming

Regards