Slow internet with VM super Hub

**003294** · 30th September, 2012, 09:21 PM

Recently got a new laptop internet speeds I'm getting with my VM superhub is less than 4MB. On my phone speeds is roughly 20-25mb.

When I connect laptop directly with a wired connection get great speeds, but on the wireless it struggles miserably. I've changed the channel no. via the virgin 192 page but still no luck. Any advice welcome

**seamouse** · 30th September, 2012, 09:57 PM

what is the laptop? n rated? have u set the router to n?

u should get 20mb min over wireless

**alboke** · 30th September, 2012, 10:15 PM

join the club mate got my super pooper hub friday from vm
waste of time no matter what you do with wireless side
just very poor speeds on any setting tried varoius usb dongle s and pcmcia cards still poor only way out is to get a wireless router and turn wireless off on pooper hub modem great speeds on ethernet cable getting over 60 mb most of the time...

**seamouse** · 30th September, 2012, 10:56 PM

are u on about cable or phone hubs?

suoerhubs have a fault unless on new firmware

**003294** · 1st October, 2012, 04:12 PM

N series capable laptop. I'm aware of numerous firmware issues with new super hub. I fixed my problem by changing channel no. And switching router off then on fixed it

**Curious123** · 1st October, 2012, 07:29 PM

You could check your problem here as there lot of people who have similar issues with wireless and the VM superhub.

Wireless & Networking - Help & Support Forum

**003294** · 15th October, 2012, 09:21 PM

Ok problem not fixed totally yet, its so intermittent and so annoying. Network (VM) not problem. I took my laptop to a friends house for a weekend and I had same problem, intermittent problems with internet speeds buffering on you tube etc..

My old laptop in terms on speed works fine, new one is causing all sorts of problems. Help appreciated. Is my network adaptor on my new laptop no good? I have occasions where it takes ages to connect to my network