Hi, I recently re-installed Windows XP sp2 on a latitude d630. When it came time to activate the program Microsoft said that I exceeded the amount of times I could use my disk and gave me the option to add a new product number and I did this. They then stated that the time to use this new product number had exceeded the activation time limit and gave me the option to activate over the phone. I did this and the recording I talked to said that I was cleared for activation and gave me the necessary numbers to put into the activation box and I did this. The box informed me that I was now activated and to press OK and Finish. I did this and' low and behold, no personal settings came up. upon re-booting. I got a message at the Welcome page that I needed to complete the activation process, yes - no. I press yes and up comes the activation box that says "You are already activated. Press OK to exit" and I get the same results, the classic XP desktop but no personal start menu or personal settings. I tried Windows Restore in safe mode as well as all the other options available on the safe mode menu, and got the same results. I was clearly caught in a loop. I did a clean re-installation, ran every diagnostic I could find - which gave my computer a clean bill of health, scrutinized the BIOS for any security or other app that could possibly impede a good activation, I was good to go. I fallowed the same activation process with the phone call to Windows as before and once again got the same results - no personal settings, start menu, nothing. The third time reloaded XP using the repair mode with all my settings in place and I am at a loss as to how to activate the program. Twice bitten - third time shy. Is there anybody out there who has shared this dilemma? Or knows an alternative way to activate this program? Please Help!!!!!!!!!!!!
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