Samsung 40" smart tv (Freeview HD problem)

[atlis]

Guys, Im in need of some advice/help...
My in laws have just purchased a 40" Samsung LED smart tv with apparently freeview HD built in. the model; number is Samsung UE40ES5500.

Details

General Product Type LED-backlit LCD TV - Smart TV Energy Class Class A Power Consumption Operational 55 Watt Energy Consumption per Year 80 kWh Power Consumption (On mode) 24 W Diagonal Size 40" Diagonal Size (cm) 102 cm Series 5 Series Video Interface Component, composite, HDMI, SCART HDMI Ports Qty 3 port(s) HDCP Compatible Yes Timer Functions Sleep, wake Dimensions With stand Width 92.74 cm Depth 18.41 cm Height 60.55 cm Weight 12.5 kg Enclosure Colour Black Display Resolution 1920 x 1080 Display Format 1080p (FullHD) Motion Enhancement Technology 100 Hz Clear Motion Rate LCD Backlight Technology LED backlight Features Clock, Auto Power Off, integrated web browser, Anynet Plus, time-shift, game mode, AllShare, ConnectShare Movie, Skype on Samsung TV, Samsung Apps, Personal Video Recorder Ready, Wide Color Enhancer Plus, Digital Noise Filter, Eco Sensor, Smart Hub, smart phone remote support, One Design, Search All, Social TV, Wi-Fi Direct, Your Video, AllShare Play, Fitness, Family Story, progressive scan TV Tuner Conditional Access Common Interface Plus (CI+) slot Multi-channel Preview Picture-in-picture (PIP) Digital TV Tuner Digital TV Tuner DVB-C, DVB-T2 Video Features Teletext Yes Teletext Memory 1000 pages Electronic Programme Guide Digital EPG Media Player USB Port Yes , 2 port(s) Remote Control Type Remote control Remote Control Model Samsung TM1250 Audio System Sound Output Mode Stereo Digital Audio Format DTS digital output, Dolby Digital Plus output, Dolby Pulse output Surround Mode Yes Sound Effects SRS TheaterSound HD Speaker System 2 speakers Output Power / Total 20 Watt Features Auto volume adjustment, Down-firing Speaker Speaker(s) 2 x main channel speaker - built-in - 10 Watt Driver Details Full-range driver Network & Internet Multimedia Functionality WEB browsing, Skype client, Internet video playback Connectivity Wired Connectivity Protocols Ethernet Internet Streaming Services Smart Hub DLNA Yes Connections Connector Type 3 x HDMI ( 19 pin HDMI Type A ) 1 x composite video / component video input ( RCA phono x 3 ) 1 x digital audio output (optical) ( TOS Link ) 2 x USB ( 4 PIN USB Type A ) 1 x SCART ( 21 PIN SCART ) 1 x headphones ( mini-phone stereo 3.5 mm ) 1 x audio line-in ( mini-phone stereo 3.5 mm ) 1 x network ( RJ-45 ) 1 x audio line-in ( RCA phono x 2 ) Expansion Slots 1 x Common Interface Plus (CI+) slot Stands & Mounts Stand Included Stand Design Tabletop Flat Panel Mount Interface Yes Power Power Device Power supply Nominal Voltage AC 230V ( 50/60 Hz ) Power Consumption Stand by / Sleep 0.3 Watt Manufacturer Warranty Service & Support 1 year warranty Service & Support Details Limited warranty - parts and labour - 1 year - on-site Dimensions & Weight Details Dimensions & Weight Details Panel without stand - 92.74 cm x 4.69 cm x 55.47 cm x 10.3 kg Panel with stand - 92.74 cm x 18.41 cm x 60.55 cm x 12.5 kg Dimensions & Weight (Shipping) Width (Shipping) 112.4 cm Depth (Shipping) 12.7 cm Height (Shipping) 64.6 cm Weight (Shipping) 14 kg Universal Product Identifiers Brand Samsung Part Numbers UE40ES5500, UE40ES5500KXXU GTIN 08806071821467 The highlited yellow DVB-T2 indicates that it has a Integrated HD Tuner?? or am i wrong?? I have read that you can view HD channels BBC,ITV etc..via existing tv aerial. I have been on freeview HD postcode checker and it states that the HD channels are available but I cant seem to find them within the TV's channels. I have tried to access them via the pre defined channels 50 to 54 but they are not showing up. This is driving me nuts ! I would really appreciate any help or guidance you lot can offer

[pauleemor]

have you connected via hdmi lead

[atlis]

No as there is nothing to connect it too. the tv states that it has built in freeview hd direct from the existing tv antenna. there is no need for a set top box...which i find strange as my tv set up is via ex sky dish and hd humax recorder box

[cactikid]

is it a good aerial you have

[nibblitz]

Whats the actual difficulty you're having? All you've said is its driving you nuts...

[Mjolinor]

HD starts at 101 for bbc1 HD and up from there for BBC HD, ITV1 HD, CH4 HD etc until you get to the hump and grunt stuff.

[atlis]

HD starts at 101 for bbc1 HD and up from there for BBC HD, ITV1 HD, CH4 HD etc until you get to the hump and grunt stuff.

I'll try that. It's my mother in laws tv i'm trying to sort for them.

[atlis]

is it a good aerial you have

The aerial is new it was recently replaced to coincide with the digital switch over

Whats the actual difficulty you're having? All you've said is its driving you nuts...

Trying to help them view built in freeview hd on their new tv

[cunny]

Have u verified the signal is good from the aerial with another box?

Sent from my GT-I9300 using Tapatalk 2

[cactikid]

is the aerial pointing in the correct direction,is it a powered aerial?

[atlis]

I'll try that. It's my mother in laws tv i'm trying to sort for them.

All is sorted! channel 101 onwards. Thanks very much!!!

[Mjolinor]

There is a lot you can do with those TVs, I have one. Google samygo.

[letnimy]

There is a lot you can do with those TVs, I have one. Google samygo.

who have little understanding of the programs, it is best not to put this system, otherwise you may damage the TV